My experience is pretty much the same. I have run 3 machines since June last year. (2 pre XT & 1 XT). I have changed digitizers, threads, needles, bobbin styles and still cant manage to get better than an average 6800 stitches between thread breaks. I would be interested to hear the average from other users Glenn Global Embroidery & The Embroidery Shop Melbourne Australia -----Original Message----- From: amayausers-bounce@xxxxxxxxxxxxx [mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of Tom D'Auria Sent: Saturday, 13 May 2006 3:38 AM To: amayausers@xxxxxxxxxxxxx Subject: [amayausers] thread breaks Hi folks - I'm about 5 million stitches in with my 2 AMAYA XTs over the past few months and can't seem to shake recurring thread breaks, even on simple text or Dakota designs. There are two main issues I'm trying to solve before calling in the tech. They happen on both machines that were set up at the same time. 1) frequently after a thread cut, the needle doesn't pick up the bobbin. I'd say this happens on about 10% of the cuts and at different points in the pattern when I do multiple runs. 2) I also get upper thread breaks about every 7500 stitches on average and most of the time there is a snapping or popping sound which to me means a tension issue, although I could be wrong. Like I said, I'm ready to call in the techs but want to see if there is a simple solution I can try first. I'm ready to go into volume production mode once I get these issues resolved. If it helps, I have the "pre-release Red and White XT's bought around New Years. Any help is greatly appreciated. thanks Tom Dauria Blue River Apparel