Edna, Would you be willing to share your phone number? Herb Royal Embroidery 208-746-0448 ----- Original Message ----- From: "Edna Khalifeh" <ednakhalifeh@xxxxxxxxxxxxx> To: <amayausers@xxxxxxxxxxxxx> Sent: Sunday, February 06, 2005 10:51 PM Subject: [amayausers] Continuous problems with sew outs > Hi all, > > Well, I thought all the kinks were worked out with my machine. Had it a > whole 5 weeks now and still have not been able to sew out anything to make > a > buck. After sewing out 6 samples (yeah, it took that many) to make sure > that my threads, stabilizers, lettering density, etc, etc. were just right > for an order for my kids' orthodontist & his staff. I kept getting frays, > changed needles, changed threads, changed stabilizers, densities, and > everything else I could think of. The last sew out was fair, only frayed > twice and I had to stand over the machine to catch the incomplete trims. > On > the small lettering, it didn't fray or break, but the final trim was > incomplete. I had to stitch the lettering at 550 to 600 stitches per > minute. Well, put the first lab coat in, the thread frayed, missed > multiple > trims, looped in several places; I wasn't about to "unstitch" it so I > continued until it finished. Stitched the small lettering with some > fraying, and on the final trim, it didn't cut all the way through, even > though I added another just in case. I had to turn it over and pull the > loops to the back. I'm not impressed with the result at all. Hope I > don't > have to replace the coat, don't know where he got it. And I'm not > touching > the expensive shirts he wants done as long as this machine is doing this. > > The tech was here about 10 days ago and replaced the knife as well as > making > adjustments, then I didn't use it for about a week due to my shoulder > surgery. It did fairly well for about a day, then started it's messing up > again. No change in fabric, design or anything else. I'm so frustrated I > could scream, feeling like I might have made a mistake? Like I should > have > kept my Toyota? Could I have gotten the only lemon in existence these > days? > My concern is I can't have the tech here every week, need to get some work > done, and the 90 day thing has about 50 days left. Anybody got any > suggestions? I've been embroidering for years, double checking my hooping > since I got the Amaya as well as the presser foot height, tension, etc. > BTW, the symptoms get even worse when I try to use sticky stabilizer, so > the > fast frames set I got is a waste at this point. Is anyone able to use > these? I'm really at my wit's end, have no idea what to do now. I wanted > to drop these off tomorrow afternoon when I took my son for his braces, > but > looks like it's not gonna happen. Was planning on going to Plano this > week > for workshop, but wondering if I should bother, I'm so upset. Thanks for > letting me vent and Thanks in advance for any advice. > > Edna Khalifeh > > Etched In Thread > > Katy, TX > > >