Oh barbara I'm sorry to say Colleagues of the rnib have been explaining
the pen friend issues ever since they came up.
Alison, John and I are on this list. Maybe even many more and we do try
to explain as best as we possibly can.
If you havn't had a personal phone call then you've heard over this list
for example what is going on about the delivery with the pen friend!
After all this is why mailing lists are created for good communication.
Best wishes, madleen
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Barbara Wilson
Sent: 24 July 2009 11:29
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: penfriend
Hi Karl
Perhaps you have a point that we are always too quick to slam the RNIB. I
can only say people are entitled to air their frustrations if they feel
the
need.
As for the delayed orders. I shop online all the time and appreciate that
things do happen which delay dispatches, however, any other retailer would
Email the customer and let them know of the delay. Great for you if you
have
received a phone-call, but I and many others on this list have not been so
fortunate. If I got an Email explaining the delay I would be more than
happy
to accept any apologies and wait, but no Email has come.
Find me on Twitter http://www.twitter.com/barkingbabs
Barbara Wilson
M: 07917710779
T: 02887784046
E: barkingbabs@xxxxxxxxxxxxxxx
IM: creativeeyes@xxxxxxxxxxxxx
Skype: creativeeyes
----- Original Message -----
From: "Karl Proud" <karl@xxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Friday, July 24, 2009 11:23 AM
Subject: [access-uk] Re: penfriend
Is it just me or does it seem that some people can't wait to tear apart
the
RNIB. Up to now, I have placed an order for a product and have received
a
phone call saying that their is a problem. This happens to me loads of
times with other companies but somehow the RNIB is accused of letting me
down like they are a family friend! I don't understand what this
continuous
slagging off of the RNIB is all about. Maybe I haven't been blind long
enough, but it's a real mystery to me why people on the list talk about
them
like they are personally screwing up their lives - surely the RNIB can't
have such an important position in people's lives that a few problems
with
supply should make such a difference. It's not just the supply problems,
but the way some on this list have attacked the product for not doing
exactly what they want as if someone from the RNIB development team made
it
not quite perfect on purpose. Anyway, maybe I can't have my 'member of
the
blind community' badge until i pour scorn on the RNIB - if that's the
case
then I can live without it.
Cheers
Karl
----- Original Message -----
From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, July 23, 2009 7:10 PM
Subject: [access-uk] Re: penfriend
Just another RNIB disappointment. Talking of which would anyone on the
list
be able to forward to me the e-mail address of the Chief Executive or
whatever he she is called of the RNIB? It is the same address for me off
list. eleanorburke.btinternet.com
-original message-
Subject: [access-uk] Re: penfriend
From: "Carol Pearson" <carol.pearson29@xxxxxxxxxxxxxx>
Date: 24/07/2009 6:56 am
No, no, no. We weren't even told there was a delay either ... I'm so
very
disappointed ...
I ordered mine, I'm pretty sure, on the 7th July.
--
Carol
carol.pearson29@xxxxxxxxxxxxxx
---- Original Message ----
From: "brian williams" <firstup@xxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, July 23, 2009 1:02 PM
Subject: [access-uk] penfriend
Well I ordered the penfriend 2 weeks ago. As the
confirmation email stated that delivery should be within
10 working day and it hasn't arrived, I telephoned the
RNIB today for an update. Having read a couple of days
ago on this list that orders should arrive with customers
by the weekend, i am now informed that there is a delay
from the manufacturers and I should call again in 7 days.
Has anyone else on the list received their order? Brian
----- Original Message -----
From: "Mann, Madleen" <Madleen.Mann@xxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, July 23, 2009 12:43 PM
Subject: [access-uk] reply Milestone 312 for scott
Hi Scott,
As I said before, we are not advising use of line-in
devices with the 312 at the moment because the socket outputs a small
voltage
to run condenser mics, and although very low, there is a possibility
that
this could adversely affect external devices. The manufacturer is
aware of this and we have discussed that all that would be needed would
be
an adjustable setting for the socket which would enable you to choose
either line-in or external mic. This would need just a small firmware
change of the type that can be carried out very easily with the 312.
As regards voice recordings onto the memory card, you
simply select external memory and navigate to a folder, then record in
the usual way. If you don't choose a folder when you go to external
memory, your recordings will just be at the top level with the
folders.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Scott C
Sent: 22 July 2009 16:14
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: milestone 312 question please?
The 311 does record from line in and they claimed it
would retain all of 311's features.
I'm appalled that it doesn't do this as it's the mane
thing I would use it for.
How do you make it record on the sd card?
Thanks for the help. Scott.
-----Original Message-----
From: Mann, Madleen - Email Address:
Madleen.Mann@xxxxxxxxxxx Sent On: 22/07/2009 16:03
Sent To: access-uk@xxxxxxxxxxxxx - Email Address:
access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: milestone 312 question
please?
Hi,
At the moment it's not suitable for line in recording
but suitable for external condensor microphones
You can record on the external and internal memory.
Any questions, please don't hesitate to ask.
Best wishes, madleen
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Scott C
Sent: 22 July 2009 15:56
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] milestone 312 question please?
Hi folks. Does anyone know how you get the new
milestone to record from line in?
Also does it record on the sd card still?
If so how?
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--
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