[access-uk] Re: JAWS error 6

  • From: "Tristram Llewellyn" <tristram.llewellyn@xxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Mon, 16 Jun 2008 09:57:53 +0100

This may be a result of you coming in and out of sleep, sometimes JAWS
is ready to go but some component is not initialised properly and you
get the error 6 message.  This shouldn't really happen but getting a
machine that cleanly cycles in and out of sleep mode is not always
guarunteed it varies machine to machine, although the most modern big
name ones are quite good. 

There are two ways around this, the first is quite simply to make sure
you are not putting the machine to sleep, or re-configure the power
options so that the power button you press actually shuts the machine
down if you are not using it.

The second road is a little longer and will involve you trying to source
the latest drivers for the system, especially graphic and sound drivers
and have those installed on the machine which may make these instances
go away.


Regards.

Tristram Llewellyn
Technical Support
Sight and Sound Technology
Welton House North Wing, Summerhouse Road, Moulton Park, NN3 6WD

Web : www.sightandsound.co.uk


Email: tristram.llewellyn@xxxxxxxxxxxxxxxxxxx
Support: Support@xxxxxxxxxxxxxxxxxxx
General: info@xxxxxxxxxxxxxxxxxxx

Phone:
Support line:   0845 634 7979
                        01604 798 000

Sight and Sound Technology Limited is a company registered in England
and Wales, with company number 1408275.  
Sight and Sound Technology Limited is a trading subsidiary of 2nd
Phoenix Limited.  

Registered Address - 
Blenheim House, 
York Road, 
Pocklington, 
York, 
YO42 1NS.  
            VAT Number - GB 860 2121 66.



-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Andy Collins
Sent: Sunday, June 15, 2008 7:03 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] JAWS error 6

Hi all -

On my Vista lap top, I sometimes get a JAWS dialogue "error[6] this
feature 
is not licensed to run on this machine. and an OK button.

Anybody shed any light on this? I don't know what feature it is
referring 
too. If it helps, I am experiencing another JAWS problem on boot up, is
that 
JAWS regularly goes back in to 40 minute demo mode, and I have to go on
line 
to re-register it; sometimes when I do this, I get a message telling me
that 
the authorisation failed, and to contact my dealer, but if I reboot, it 
corrects itself. All very strange, any ideas? -

Andy 

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