This may be a result of you coming in and out of sleep, sometimes JAWS is ready to go but some component is not initialised properly and you get the error 6 message. This shouldn't really happen but getting a machine that cleanly cycles in and out of sleep mode is not always guarunteed it varies machine to machine, although the most modern big name ones are quite good. There are two ways around this, the first is quite simply to make sure you are not putting the machine to sleep, or re-configure the power options so that the power button you press actually shuts the machine down if you are not using it. The second road is a little longer and will involve you trying to source the latest drivers for the system, especially graphic and sound drivers and have those installed on the machine which may make these instances go away. Regards. Tristram Llewellyn Technical Support Sight and Sound Technology Welton House North Wing, Summerhouse Road, Moulton Park, NN3 6WD Web : www.sightandsound.co.uk Email: tristram.llewellyn@xxxxxxxxxxxxxxxxxxx Support: Support@xxxxxxxxxxxxxxxxxxx General: info@xxxxxxxxxxxxxxxxxxx Phone: Support line: 0845 634 7979 01604 798 000 Sight and Sound Technology Limited is a company registered in England and Wales, with company number 1408275. Sight and Sound Technology Limited is a trading subsidiary of 2nd Phoenix Limited. Registered Address - Blenheim House, York Road, Pocklington, York, YO42 1NS. VAT Number - GB 860 2121 66. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Andy Collins Sent: Sunday, June 15, 2008 7:03 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] JAWS error 6 Hi all - On my Vista lap top, I sometimes get a JAWS dialogue "error[6] this feature is not licensed to run on this machine. and an OK button. Anybody shed any light on this? I don't know what feature it is referring too. If it helps, I am experiencing another JAWS problem on boot up, is that JAWS regularly goes back in to 40 minute demo mode, and I have to go on line to re-register it; sometimes when I do this, I get a message telling me that the authorisation failed, and to contact my dealer, but if I reboot, it corrects itself. All very strange, any ideas? - Andy ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________ ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq