[access-uk] Re: Hopefully, the final installment of the Norton saga

  • From: "mary" <m.tottle1@xxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Fri, 20 Aug 2004 21:24:51 +0100

When I first received the LU1844 message I was told before I did anything to
update my live update from 1.9 to 2.5 and they would be able to solve the
LU1844 problem more precisely.  Did that by placing a file on my desk top
and letting it install.  Received my first live update, was then told to
restart computer and get another live update.  That was when I received
LU1899I left the 2.5 update on but removed one I updated sometime last week.
I think that is about all I did.  Did a complete uninstall of System Works.
As I said, Symantec changed the setting I have been using from interactive
to express, and this is when the live update worked so they must have solved
their problem and they had obviously received the information I sent earlier
today so knew the way to solve things this end.

Regards

Mary
----- Original Message ----- 
From: "Carol Pearson" <carol.pearson@xxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Friday, August 20, 2004 8:59 PM
Subject: [access-uk] Re: Hopefully, the final installment of the Norton saga


> I also have System Works.  Did you uninstall all the updates or what?
>
>
> --
> Carol
> carol.pearson@xxxxxxxxxxxx
>
>
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
> Of mary
> Sent: 20 August 2004 20:56
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: Hopefully, the final installment of the Norton
> saga
>
>
> Hi Carol,
>
> I am using Norton System Works 2004.  I kept my firewall on, just
> uninstalled System Works.  As I said though, this may not have had
> anything to do with it, Norton may have solved the problem without me
> doing anything.
>
> Regards
>
> Mary
> ----- Original Message ----- 
> From: "Carol Pearson" <carol.pearson@xxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Friday, August 20, 2004 6:48 PM
> Subject: [access-uk] Re: Hopefully, the final installment of the Norton
> saga
>
>
> > Hi Mary,
> >
> > I'm really pleased for you!
> >
> > Now, which version of Norton did you have to uninstall completely and
> > was there a special order to do this?
> >
> > Thought I'd ask while it was very fresh in your mind, just in case I
> > need to know.
> >
> >
> > --
> > Carol
> > carol.pearson@xxxxxxxxxxxx
> >
> >
> >
> > -----Original Message-----
> > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
> > Behalf Of mary
> > Sent: 20 August 2004 14:47
> > To: access-uk@xxxxxxxxxxxxx
> > Subject: [access-uk] Hopefully, the final installment of the Norton
> > saga
> >
> >
> > Hi George
> >
> > Thought I would let you know the latest.
> >
> > After your message I sent Norton all the info.  Still nothing changed
> > so as I said earlier, decided to take Norton off the system and start
> > again. Installed everything and found that I still had the 2.5 live
> > update engine and Norton started installing.  I was told to restart
> > the computer and then get more live updates.  I thought great,
> > everything is working well.  My next message was a LU1806 general
> > error.  left the computer for a while as I was totally cheesed off by
> > this time.  Decided to give live update one final chance and Hey
> > presto* all is well with Norton.  I see that my live update mode was
> > changed from interactive to express so whatever the problem Symantec
> > appear to have sorted it as all live updates are now current.
> >
> > Thanks once again for your help.  Much appreciated.
> >
> > Regards
> >
> > Mary
> >
> >
> > ** Going on holiday and want to halt messages? Send a message to:-
> > ** access-uk-request@xxxxxxxxxxxxx
> > ** and in the Subject line type
> > ** vacation ## d
> > ** where ## is the number of days followed by d for days.
> > ** For other things like digest mode, send a message, to
> > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
> >
> > ---
> > Incoming mail is certified Virus Free.
> > Checked by AVG anti-virus system (http://www.grisoft.com).
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> >
> >
> > ---
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> > Checked by AVG anti-virus system (http://www.grisoft.com).
> > Version: 6.0.742 / Virus Database: 495 - Release Date: 19/08/2004
> >
> >
> >
> > ** Going on holiday and want to halt messages? Send a message to:-
> > ** access-uk-request@xxxxxxxxxxxxx
> > ** and in the Subject line type
> > ** vacation ## d
> > ** where ## is the number of days followed by d for days.
> > ** For other things like digest mode, send a message, to
> > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
> >
>
>
> ** Going on holiday and want to halt messages? Send a message to:-
> ** access-uk-request@xxxxxxxxxxxxx
> ** and in the Subject line type
> ** vacation ## d
> ** where ## is the number of days followed by d for days.
> ** For other things like digest mode, send a message, to
> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
>
> ---
> Incoming mail is certified Virus Free.
> Checked by AVG anti-virus system (http://www.grisoft.com).
> Version: 6.0.742 / Virus Database: 495 - Release Date: 19/08/2004
>
>
> ---
> Outgoing mail is certified Virus Free.
> Checked by AVG anti-virus system (http://www.grisoft.com).
> Version: 6.0.742 / Virus Database: 495 - Release Date: 19/08/2004
>
>
>
> ** Going on holiday and want to halt messages? Send a message to:-
> ** access-uk-request@xxxxxxxxxxxxx
> ** and in the Subject line type
> ** vacation ## d
> ** where ## is the number of days followed by d for days.
> ** For other things like digest mode, send a message, to
> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq


** Going on holiday and want to halt messages? Send a message to:-
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** vacation ## d
** where ## is the number of days followed by d for days.
** For other things like digest mode, send a message, to 
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq

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