Good. I trust it now works well for you. It's a steep learning curve sometimes but we make it in the end, with lots of help from our friends! -- Carol carol.pearson@xxxxxxxxxxxx -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of mary Sent: 20 August 2004 21:25 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Hopefully, the final installment of the Norton saga When I first received the LU1844 message I was told before I did anything to update my live update from 1.9 to 2.5 and they would be able to solve the LU1844 problem more precisely. Did that by placing a file on my desk top and letting it install. Received my first live update, was then told to restart computer and get another live update. That was when I received LU1899I left the 2.5 update on but removed one I updated sometime last week. I think that is about all I did. Did a complete uninstall of System Works. As I said, Symantec changed the setting I have been using from interactive to express, and this is when the live update worked so they must have solved their problem and they had obviously received the information I sent earlier today so knew the way to solve things this end. Regards Mary ----- Original Message ----- From: "Carol Pearson" <carol.pearson@xxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Friday, August 20, 2004 8:59 PM Subject: [access-uk] Re: Hopefully, the final installment of the Norton saga > I also have System Works. Did you uninstall all the updates or what? > > > -- > Carol > carol.pearson@xxxxxxxxxxxx > > > > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On > Behalf Of mary > Sent: 20 August 2004 20:56 > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: Hopefully, the final installment of the > Norton saga > > > Hi Carol, > > I am using Norton System Works 2004. I kept my firewall on, just > uninstalled System Works. As I said though, this may not have had > anything to do with it, Norton may have solved the problem without me > doing anything. > > Regards > > Mary > ----- Original Message ----- > From: "Carol Pearson" <carol.pearson@xxxxxxxxxxxx> > To: <access-uk@xxxxxxxxxxxxx> > Sent: Friday, August 20, 2004 6:48 PM > Subject: [access-uk] Re: Hopefully, the final installment of the Norton > saga > > > > Hi Mary, > > > > I'm really pleased for you! > > > > Now, which version of Norton did you have to uninstall completely > > and was there a special order to do this? > > > > Thought I'd ask while it was very fresh in your mind, just in case I > > need to know. > > > > > > -- > > Carol > > carol.pearson@xxxxxxxxxxxx > > > > > > > > -----Original Message----- > > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On > > Behalf Of mary > > Sent: 20 August 2004 14:47 > > To: access-uk@xxxxxxxxxxxxx > > Subject: [access-uk] Hopefully, the final installment of the Norton > > saga > > > > > > Hi George > > > > Thought I would let you know the latest. > > > > After your message I sent Norton all the info. Still nothing > > changed so as I said earlier, decided to take Norton off the system > > and start again. Installed everything and found that I still had the > > 2.5 live update engine and Norton started installing. I was told to > > restart the computer and then get more live updates. I thought > > great, everything is working well. My next message was a LU1806 > > general error. left the computer for a while as I was totally > > cheesed off by this time. Decided to give live update one final > > chance and Hey > > presto* all is well with Norton. I see that my live update mode was > > changed from interactive to express so whatever the problem Symantec > > appear to have sorted it as all live updates are now current. > > > > Thanks once again for your help. Much appreciated. > > > > Regards > > > > Mary > > > > > > ** Going on holiday and want to halt messages? Send a message to:- > > ** access-uk-request@xxxxxxxxxxxxx > > ** and in the Subject line type > > ** vacation ## d > > ** where ## is the number of days followed by d for days. > > ** For other things like digest mode, send a message, to > > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > > --- > > Incoming mail is certified Virus Free. > > Checked by AVG anti-virus system (http://www.grisoft.com). > > Version: 6.0.742 / Virus Database: 495 - Release Date: 19/08/2004 > > > > > > --- > > Outgoing mail is certified Virus Free. > > Checked by AVG anti-virus system (http://www.grisoft.com). > > Version: 6.0.742 / Virus Database: 495 - Release Date: 19/08/2004 > > > > > > > > ** Going on holiday and want to halt messages? Send a message to:- > > ** access-uk-request@xxxxxxxxxxxxx > > ** and in the Subject line type > > ** vacation ## d > > ** where ## is the number of days followed by d for days. > > ** For other things like digest mode, send a message, to > > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > > > ** Going on holiday and want to halt messages? Send a message to:- > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** vacation ## d > ** where ## is the number of days followed by d for days. > ** For other things like digest mode, send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > --- > Incoming mail is certified Virus Free. > Checked by AVG anti-virus system (http://www.grisoft.com). > Version: 6.0.742 / Virus Database: 495 - Release Date: 19/08/2004 > > > --- > Outgoing mail is certified Virus Free. > Checked by AVG anti-virus system (http://www.grisoft.com). > Version: 6.0.742 / Virus Database: 495 - Release Date: 19/08/2004 > > > > ** Going on holiday and want to halt messages? Send a message to:- > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** vacation ## d > ** where ## is the number of days followed by d for days. > ** For other things like digest mode, send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** Going on holiday and want to halt messages? Send a message to:- ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** vacation ## d ** where ## is the number of days followed by d for days. ** For other things like digest mode, send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq --- Incoming mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.742 / Virus Database: 495 - Release Date: 19/08/2004 --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.742 / Virus Database: 495 - Release Date: 19/08/2004 ** Going on holiday and want to halt messages? Send a message to:- ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** vacation ## d ** where ## is the number of days followed by d for days. ** For other things like digest mode, send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq