[access-uk] Re: Hopefully, the final installment of the Norton saga

  • From: "Douglas Harrison" <harrisondf@xxxxxxxxxx>
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Sat, 21 Aug 2004 17:42:41 +0100

Thanks for the advice, Mary.  Before uninstalling (from previous experience not 
always 
trouble free with Symantec products) I think that I will see if I can speak to 
someone at 
Symantec Support on Monday.   I spent some time on the Support page but could 
not 
find anything really relevant. 

Incidentally I think that I may have been misled by the entry in the Add/Remove 
of the 
Control Panel.  Although it says "Live Update 2.0" it also says "used rarely" 
which is 
clearly wrong.  I could perhaps have 2.5 installed but not showing up in the 
Control 
Panel.  

Douglas
  
On 21 Aug 2004 at 11:40, mary wrote:

> Hi Douglas,
> 
> I had to download a file to my desktop.  It was called LUSETUP-LT or
> something like that.  I went to the support page on the Symantec site.  If
> you are unable to find out anything from the site I would try uninstalling
> Norton and trying again.  Sorry I can not be more helpful. Hope you are
> able to sort things very soon.
> 
> Regards
> 
> Mary
> 

--

Douglas Harrison


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