Hi, Does using Compatibility View make any difference? Choose the options from the Tools menu. Even though I use a different screen reader, I've found this sometimes causes the page to render differently enough that things are picked up better. HTH. _______________________________________ Have a pleasant day, Kind Regards and Best Wishes, Hussein Patwa Tel: 0789 47 595 62 (UK) Tel: +44 (0)122 4433 954 (SIP) Twitter: www.twitter.com/hussein_patwa Skype: patwaspotterfan2 Web: www.patwanet.co.uk Blog: http://patwaspotterfan.livejournal.com Find me on Facebook: http://www.facebook.com/profile.php?id=510013486 Please note: Calls from witheld numbers may not be connected. Please release your number so it can be viewed prior to calling. Calls may be recorded for fact verification. DISCLAIMER: This e-mail and any attachments may contain confidential or sensitive information and are intended solely for the stated recipient(s). Copying or distribution in any form is not permitted without the sender’s prior consent. If you have received this message in error, please delete it and any attachments and notify the sender immediately. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of John Gregory Sent: 03 May 2012 22:50 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Help with Website problem required Hi Valerie, Sorry the options didn't work. Perhaps the company could send you a download link so that you can download what you paid for. John. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of valerie Sent: 03 May 2012 13:42 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Help with Website problem required Hi John. I've tried both your suggestions but no joy I'm afraid. Actually, it's a button I'm looking for, not a link, and the only button I can find on this particular page is a search button. It's all very disappointing but I'm determined not to give up. Thanks anyway. Valerie. -----Original Message----- From: John Gregory Sent: Thursday, May 03, 2012 10:06 AM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Help with Website problem required Hi Valerie, You could try the 'links list' function in JAWS to see if that picks up the download link. Press and hold down the 'insert' (JAWS key desktop), or 'caps' (JAWS key laptop) and press F7. A list of links are then provided which you can scroll down. Alternatively, when on the download page, try the Convenient OCR function, hold down the JAWS key and press spacebar and then w. It may be that the download link is a graphic and has not been labelled, but the Convenient OCR function should pick it up. John. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of valerie Sent: 03 May 2012 09:46 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Help with Website problem required Hi. I’m wondering if anyone out there has tried downloading books etc. from audiogo.co.uk. I only found out about this website recently and decided to subscribe to it. I bought the download version of a radio drama yesterday, but when I came to download it there seemed to be no download link or button. I rang the Company and the lady I spoke to said there was a download button but obviously JAWS isn’t seeing it. I’m using JAWS 13 and IE 9. Is there any way round this? Any help would be appreciated. Valerie Pickles. ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq