If it really is as complex as this, RNIB have to speak to them as downloads from this site are being offered as prizes in the Read On and Read On e-newsletter.
Iain-----Original Message----- From: Griffiths, Steve
Sent: Thursday, May 03, 2012 4:21 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Help with Website problem required Valerie,I think the page is coded badly, making it very tricky to use, but not quite inaccessible.
When I tried buying something from AudioGO, after I had entered my payment details, I went to my Download library and found the title I'd purchased. On screen there is what looks like a download button after the title, but JAWS and NVDA both call it "link graphic false". You have to activate this link to produce another two options - you can use their download manager or download a zipped version of the book. Both of these options are activated with links. The link for the zipped versions is given as "link graphic download", which is the one I used.
The problem is, using the keyboard to activate these links in the usual way didn't work for me, and I ended up going round and round in circles. What did work was when I got my keyboard focus onto the link, then routed the JAWS cursor to it and did a left mouse button click.
So, once I'd found the link immediately after my book title, I routed the JAWS cursor to it and did a left mouse click. If you're using a full size keyboard with a number pad this is Insert + NumPad minus followed by NumPad slash. I'm using a laptop so I did CapsLock + LeftBracket and then CapsLock + 8.
The second lot of options is on what looks like a floating dialogue, but I had to change back to the virtual cursor - that's NumPad plus for a full size keyboard or CapsLock + SemiColon on a laptop - and then move to the bottom of the page with Control + End. That put me on the download button I needed, so I then had tp repeat the routing the JAWS cursor to this area and doing another left mouse click.
What a pain. I'm going to talk to some colleagues to see if we can get them to put their page right. In the meantime, Valerie, if you find the above too much hassle, feel free to email me off-list at steve.griffiths@xxxxxxxxxxx with a phone number and I can ring you to talk it through. However, I'm going home in about 10 minutes and won't be back at work until Tuesday, I'm afraid.
Steve -----Original Message-----From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of valerie
Sent: 03 May 2012 13:42 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Help with Website problem required Hi John.I've tried both your suggestions but no joy I'm afraid. Actually, it's a button I'm looking for, not a link, and the only button I can find on this particular page is a search button. It's all very disappointing but I'm determined not to give up. Thanks anyway.
Valerie. -----Original Message----- From: John Gregory Sent: Thursday, May 03, 2012 10:06 AM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Help with Website problem required Hi Valerie,You could try the 'links list' function in JAWS to see if that picks up the download link. Press and hold down the 'insert' (JAWS key desktop), or 'caps' (JAWS key laptop) and press F7. A list of links are then provided which you can scroll down. Alternatively, when on the download page, try the Convenient OCR function, hold down the JAWS key and press spacebar and then w. It may be that the download link is a graphic and has not been labelled, but the Convenient OCR function should pick it up.
John. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of valerie Sent: 03 May 2012 09:46 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Help with Website problem required Hi. I’m wondering if anyone out there has tried downloading books etc. from audiogo.co.uk. I only found out about this website recently and decided to subscribe to it. I bought the download version of a radio drama yesterday, but when I came to download it there seemed to be no download link or button. I rang the Company and the lady I spoke to said there was a download button but obviously JAWS isn’t seeing it. I’m using JAWS 13 and IE 9. Is there any way round this? Any help would be appreciated. Valerie Pickles. ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq To report this e-mail as Spam, please forward it to: spam@xxxxxxxxxxxxxxx --Would you like to fundraise for the RNIB group of charities in your community? To join our exciting new local fundraising groups email fundraising@xxxxxxxxxxx
-- DISCLAIMER: NOTICE: The information contained in this email and any attachments is confidential and may be privileged. If you are not the intended recipient you should not use, disclose, distribute or copy any of the content of it or of any attachment; you are requested to notify the sender immediately of your receipt of the email and then to delete it and any attachments from your system. RNIB endeavours to ensure that emails and any attachments generated by its staff are free from viruses or other contaminants. However, it cannot accept any responsibility for any such which are transmitted. We therefore recommend you scan all attachments. Please note that the statements and views expressed in this email and any attachments are those of the author and do not necessarily represent those of RNIB. RNIB Registered Charity Number: 226227 Website: http://www.rnib.org.uk This message has been scanned for viruses by Websense Hosted Security - http://www.websense.com/content/HostedEmailSecurity.aspxN�j���ɞ؊iv&z\�Y�)�)����q�J���zX�ʂˍ�鹻�&!��ɞGz�Š���jg����q�J���zX�ʁ��{y+��)�*�{nlj�����ˢi�۹Ȳ�j؞jy�rJ��g���'�Z�x�yj)��z˒���~��+����y}�u�zq�z�y���y�
** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
