[access-uk] Re: More Outlook 2010 problems

  • From: "Jim Williams" <jwbr33694@xxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Fri, 4 May 2012 19:19:51 +0100

Terry,

Thanks, I was aware of those keystrokes, however, when I use
them it causes other problems.

Instead of using my default browser Firefox, it uses IE7 and
that takes an age to load and is very slow.

Jim

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Terry
Sent: 04 May 2012 15:20
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: More Outlook 2010 problems

Hi 

To resolve the first point, do the following.  If you are
using jaws 13,
when you open one of these messages you refer to, press alt
h, followed by
a, then v.  This will show the message in internet explorer,
and you will be
able to read it in the same way as you did in office 2003.

I had the same issue a week or so ago when I switched to
office 2010.

If it doesn't work using those key strokes, which it didn't
at first for me,
you may have to also turn off the virtual ribbon in jaws,,
by pressing
control f1.  You only have to do that once, i.e. turn the
virtual ribbon
off.

Hope that works for you, it did here.

Terry 



-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Jim Williams
Sent: Friday, May 04, 2012 2:19 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: More Outlook 2010 problems

John,

Carried out both sets of instructions for switching off
Reading Pane and To
Do options.

While it has made a small improvement to how Outlook is
working it hasn't
made any difference to me being able to read some messages.

To recap, in Outlook 2003 I could read messages whether they
were plain text
or HTML but  now all I get with HTML messages is JAWS
saying:

"Graphic" or "Header" etc.

Also I seem to have inadverdantly changed the list so that
the latest
message appears on top.  I prefer to have the latest
messages at the bottom
of the list.

Thanks for your help so far.

Jim 

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of John Gregory
Sent: 03 May 2012 11:24
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: More Outlook 2010 problems

Hi Jim,

If Office 2003 wasn't uninstalled prior to installing Office
2010, then the
Office 2003 programs will be left on the system as they can
both be used and
co-exist on the same system. This is not, however, true of
Outlook, as only
one version of Outlook can be on the system at any one time
and this is why
Outlook 2010 is the version on your system. You can safely
uninstall the
Office 2003 programs if you so wish and this will not affect
the Office 2010
programs.

Anyway, back to your Outlook issue. It could be that you are
viewing the
messages in the reading pane, so for a start, let's get rid
of that and see
how you go on.

1. Shift F6 twice to the ribbon menu and right cursor to the
'view' menu.
2. Cursor down until you get to 'layout' and then press
right cursor.
3. Cursor down until you get to 'reading pane' and press the
spacebar to
open the dropdown menu.
4. Cursor down to 'off' and press the enter key.

It is also a good idea to turn off the 'to-do' feature -
that is, of course,
if you don't use it.

1. Do as above steps from 1. To 2. and then cursor down
until you get to
'to-do bar'.
2. Press the spacebar on the item which will open a dropdown
menu, cursor
down until you get to 'off' option and press the enter key.
3. Close and restart Outlook and see if you can delete
unwanted items.

John.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Jim Williams
Sent: 02 May 2012 21:09
To: bcab@xxxxxxxxxxxxxxxxx
Cc: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] More Outlook 2010 problems

Hi Lists,

Apologies for cross postings.

Using JAWS 13 and Outlook 2010

On odd occasions when I want to delete a new e-mail I don't
want to read,
pressing the Delete key takes me into the message instead.
And I'm stuck in
the dam thing!

Pressing Escape does nothing and I have no choice but to
press Alt+F4.  Of
course, this takes me out of the Outlook altogether.

What I cannot also understand is that when Office 2010 was
installed, all
Office 2003 programmes were left on my system, except for
Outlook which I
appear to be stuck with.

Any suggestions?  (Polite ones only please!)

Jim Williams

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