Thanks Jonathon, results below Bundled from Orange yes although recently handed over our land line to them from BT up until then we just used broad band from Orange. All Orange equipment, they have not said much yet on the subject Not plugged into master socket as that is some distance away I am thinking my pc is a bit shot and will also bring home work lap top tomorrow which is new and test speed on that as I said results below, many thanks Colin FAQ 1. Best Effort Test: -provides background information. Download Speed 0.5 Mbps 0 Mbps 21 Mbps Max Achievable Speed Download speed achieved during the test was - 0.5 Mbps For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps. IP Profile for your line is - 9.85 Mbps 2. Upstream Test: -provides background information. Upload Speed 0.89 Mbps 0 Mbps 0.83 Mbps Max Achievable Speed Upload speed achieved during the test was - 0.89Mbps Additional Information: Upstream Rate IP profile on your line is - 0.83 Mbps This test was not conclusive and further testing is required.This might be useful for your Broadband Service Provider to investigate the fault. If you wish to carry out further tests,please click on 'Continue' button.If not, please close the window using 'Exit' button and contact your ISP for further assistance with these results. Please visit FAQ section if you are unable To understand the test results. Notes: The Download Speed is the average rate that was achieved during this test. Notes: Your line is configured to the maximum rate that it can support or at your chosen fixed rate, this is known as the line rate and would be viewed through your CPE software or in your router configuration. Your IP profile is always less than the line rate and is normal on any network. The Upstream Test rate figure quoted will always be smaller than the assured rate profile. This is because in order for the throughput to reach its destination, it requires an overhead which explains the difference between the two. Notes: If your download speed lies in this range then your connection seems to be working fine. Notes: The Download Speed is the average rate that was achieved during this test. Notes: Your line is configured to the maximum rate that it can support or at your chosen fixed rate, this is known as the line rate and would be viewed through your CPE software or in your router configuration. Your IP profile is always less than the line rate and is normal on any network. r -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Jonathan H Sent: 07 May 2012 16:40 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Broad Band Speed Colin; Many factors at play here! Do you know if your broadband is "unbundled"? ie, do Orange supply and maintain your home phone service as well? How is your wireless set up? Is it b, g or N? What's the signal strength? Are you in a busy are where there might be other routers on the same channel? Did Orange provide the equipment? What have they said about it? The best and most official place to start is at http://speedtester.bt.com/ Click "yes" to agree, Select the button marked "ADSL and Fibre to the cabinet" (NOT the beta test!), enter your phone number only (don't enter service ID) click run and wait about 3 minutes. Then, if that works, copy and paste the text from the results back to this group and this will tell a lot about your line stats, profile etc (nothing personal though!). ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq