Thanks Hussain, No will run again tonight and see what results I get. Nothing running apart from my speech software. I am using MSE and assuming simple to disable will do that prior to next test. Set up is off slave socket in office upstairs, so I understand you correctly. I need to bring pc, router box to master socket downstairs and connect there before I will get too much support from Orange being the provider. Is that correct? Thanks and please confirm my understanding Colin -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Hussein Patwa Sent: 07 May 2012 15:01 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Broad Band Speed Hi there, Megabits per second (Mb/s) is the measure of broadband speed. So a reading of .83 is definitely extremely poor. Are you running any other apps when the speed test is run? Have you tried different times of day or night to see if you get the same issue consistently? One thing to check is to disable to antivirus software before running the test. If still poor connect phone cable to the test socket (master BT socket) and then try again. Remember always to run speed tests from a system connected to the router or phone socket with a physical cable, never over a wireless network. HTH to start with. _______________________________________ Have a pleasant day, Kind Regards and Best Wishes, Hussein Patwa Tel: 0789 47 595 62 (UK) Tel: +44 (0)122 4433 954 (SIP) Twitter: www.twitter.com/hussein_patwa Skype: patwaspotterfan2 Web: www.patwanet.co.uk Blog: http://patwaspotterfan.livejournal.com Find me on Facebook: http://www.facebook.com/profile.php?id=510013486 Please note: Calls from witheld numbers may not be connected. Please release your number so it can be viewed prior to calling. Calls may be recorded for fact verification. DISCLAIMER: This e-mail and any attachments may contain confidential or sensitive information and are intended solely for the stated recipient(s). Copying or distribution in any form is not permitted without the sender?s prior consent. If you have received this message in error, please delete it and any attachments and notify the sender immediately. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Colin Phelan Sent: 07 May 2012 14:13 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Broad Band Speed Hi All, I know these testers are thought not to be accurate. I have had issues with my download speed loading web pages on my pc on my orange account. I know my pc has seen better days but also think speed of connection is poor. I have ran cleaner, de fraq etc.. I am told speed should be between 11 and 8 of whatever the measure is, is it Meg? When I run the test on the speed it comes back as .83 and .88 and I am wondering if this is very slow or just that the decimal point is in the wrong place. It said MB/second As the unit Hope this makes sense and clarity appreciated before I go back to Orange. Thanks Colin ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq