[access-uk] Re: Accessible online banking
- From: "phil stephenson" <phil@xxxxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 12 Dec 2007 11:39:30 -0000
hi Terry and all others who have responded to this thread,
it seems like the main contenders so far are Barclays, natwest and
Nationwide....now I know all sites / services SHOULD be accessible but I'm
sure we all know that there is a big gap between what should be (even if the
law states it) and what actually is. I still need to do some more playing
around with our current bank site, IF but if necessary we are prepared to
switch provided we get a comparable if not better service - the one thing I
didn't like about Barclays when we used them a few years ago was the way
they made you pay for services e.g. overdrafts etc - I'm not naive enough to
think that just because other banks don't charge up front they don't hide
charges in other costs but well that does mean we will need to look
carefully at what we get and who we go with.
Thanks though again Terry for your comments and the many others who have
done so.
From what you and others have said these card readers are simply another
form of security that some banks are bringing in, glad to hear there are
talking versions, will have to bear this in mind when making decisions.
Thanks again,
Phil
_____
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Terry Clasper
Sent: 12 December 2007 10:28
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Accessible online banking
Phil as someone who manages a company I find Barclays on-line very good
indeed.
All aspects of the site are accessible and its childs play to move money
from one account to another and all the other stuff you would expect to be
able to do.
The only downside is that Barclays have recently added some additional
seccurity to accessing the site and doing certain things. The security
revolves around a machine called pinsentry however the good news is that if
they know you are reading disabled they will issue a version of the machine
that speaks.
Once you get used to the process again it's simple enough.
Hope all that helps.
Terry Clasper.
MSM: terry.clasper@xxxxxxxxxxxxxx
Skype: terryclasper
Private E-Mail: terry.clasper@xxxxxxxxxxxxxx
Work E-Mail: terry.clasper@xxxxxxxxxxxxxxxxxxxxx
----- Original Message -----
From: phil <mailto:phil@xxxxxxxxxxxxxxxxxx> stephenson
To: access-uk@xxxxxxxxxxxxx
Sent: Tuesday, December 11, 2007 3:19 PM
Subject: [access-uk] Accessible online banking
hi,
My wife and I have used the IF online bank for a good few years now for all
our transactions, savings, direct debits etc. Up until now I've let her as
the sighted one do all the necessaries re managing the accounts and I have
no complaints with that apart from the fact I would really like to be more
hands on with what's going on, look after some of the stuff myself in
particular as I am self-employed and so would like to be able to deal with
some more of the basic work of moving money around myself.
so my questions is quite simple, what experience do people have of different
online banking services and in particular is there one bank / building
society that people really rate in term of the accessibility of their site
with access technology (in my case Jaws 8). I will do some investigating of
our current bank, IF, although from the limited experience I've had before
it seems quite confusing to work with when you're trying to manage say a
couple of current accounts, savings, ISA's etc.
Anyway your comments / recommendations gratefully received,
with thanks,
Phil
quite
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