I like Insight.ly http://blog.insight.ly/ I think it is awesome because it allows you to link many google products to the site-- so you can track all potential customer interactions (calls, emails, etc) -- also small companies (5 and under) can use the product for free. Ukeme Emem Executive Producer T: 646.470.3636 E: ukeme@xxxxxxxxxxxxxxxxxxxxxx W: futureperfectmedia.net B: futureperfectmedia.tumblr.com My profiles: [image: Facebook]<http://www.facebook.com/pages/Brooklyn-NY/Future-Perfect-Media/190601219950> [image: Twitter] <http://twitter.com/#!/futureperfectMD> [image: Tumblr]<http://futureperfectmedia.tumblr.com/> Signature powered by <http://www.wisestamp.com/email-install?utm_source=extension&utm_medium=email&utm_campaign=footer> WiseStamp<http://www.wisestamp.com/email-install?utm_source=extension&utm_medium=email&utm_campaign=footer> On Wed, Mar 9, 2011 at 2:16 PM, Nikki Minard <nikki.minard@xxxxxxxxx> wrote: > Hi Emre, > Great points! Still, I am not sure how useful realtime CRM data would be > for > analytics such as open rates and unsubscribes or other numbers for which > there is a prescribed window of time for collecting relevant data. > > It's possible that we are talking about two different things here - I > always > assume that references to CRM, (like the one that started this post), mean > eCRM. eCRM is a decidedly database and email oriented package of tools. Are > you referring to social media/social CRM? > > > Best, > > Nikki > > On Wed, Mar 9, 2011 at 2:07 PM, Emre Kavlakoglu <virtualbrands@xxxxxxxxx > >wrote: > > > Hi Nikki, > > Yes, you can always use email as a tool to analyze or gather data. In my > > opinion CRM data needs to be shared dynamically in real-time among the > > users. How many people do you know managing their inbox efficiently for > > business, personal, spam mail, social media, user lists etc? > > Best, > > > > Emre > > > > > > Emre Kavlakoglu | VP, Director of Creative Services | > > emre@xxxxxxxxxxxxxxxxx > > virtualbrands interactive | 327 West 11th Street | New York, NY 10014 > > > > > > On Wed, Mar 9, 2011 at 1:18 PM, Nikki Minard <nikki.minard@xxxxxxxxx> > > wrote: > > > > > Hi Emre, > > > Sure! CRM or eCRM usually refers to constituent relationship > management, > > > including databases of supporters or customers, (depending on the > > client), > > > and mass email and email analytic functionality. MailChimp and Constant > > > Contact have decent database features and provide all of the basic > > analytic > > > functions most typically utilized by small businesses and individuals. > > > > > > > > > Best, > > > > > > Nikki > > > www.nikkiminard.com > > > > > > On Wed, Mar 9, 2011 at 1:04 PM, Emre Kavlakoglu < > virtualbrands@xxxxxxxxx > > > >wrote: > > > > > > > Hi Nikki, > > > > Can you please explain how Constant Contact or MailChimp can be used > as > > > > CRM. > > > > I believe they are used for email marketing purposes. > > > > > > > > Regards, > > > > > > > > Emre > > > > > > > > > > > > Emre Kavlakoglu | VP, Director of Creative Services | 212.366.3641 | > > > > emre@xxxxxxxxxxxxxxxxx > > > > virtualbrands interactive | 327 West 11th Street | New York, NY 10014 > > > > > > > > > > > > > > > > On Wed, Mar 9, 2011 at 12:42 PM, Nikki Minard < > nikki.minard@xxxxxxxxx > > > > >wrote: > > > > > > > > > Hi Nathan, > > > > > There are several low cost CRM solutions out there. Three of the > most > > > > > reliable and popular are Constant Contact, MyEmma, and MailChimp. > > > > > > > > > > Hope this helps! > > > > > > > > > > > > > > > Best, > > > > > > > > > > Nikki > > > > > www.nikkiminard.com > > > > > > > > > > On Wed, Mar 9, 2011 at 12:38 PM, Nathan Pitzel < > > > > npitzel@xxxxxxxxxxxxxxxxx > > > > > >wrote: > > > > > > > > > > > Hey All, > > > > > > I hope everyone is well. > > > > > > > > > > > > I am curious if anyone has a CRM recommendation that they may > have > > > used > > > > > for > > > > > > either personal or client use. Specifically we have a small biz > > > > client > > > > > > looking for a cheap or free out-of-box solution that is easy to > > > > > integrate. > > > > > > > > > > > > Any insight or suggestions are much appreciated. > > > > > > > > > > > > Thank you, > > > > > > Nathan > > > > > > > > > > > > http://www.linkedin.com/in/nathanpitzel > > > > > > > > > > > > > > > > > > --= > > > > > > Too much e-mail? 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Trim > your > > > > posts and delete personal information if you do not want them in the > > > public > > > > web archive. > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > --= > > > Too much e-mail? Manage your subscription at at > > > http://webproducers.org/?page_id=9 > > > > > > Web Producers Job Board http://jobs.webproducers.org > > > > > > Join us on LinkedIn > > http://www.linkedin.com/groups?gid=3877&trk=hb_side_g > > > > > > > > > > > > > > > > > > > > > Messages are archived in our publicly accessible web archive. Trim your > > > posts and delete personal information if you do not want them in the > > public > > > web archive. > > > > > > > > > > > > > > > > > > > > > > > > > > > --= > > Too much e-mail? Manage your subscription at at > > http://webproducers.org/?page_id=9 > > > > Web Producers Job Board http://jobs.webproducers.org > > > > Join us on LinkedIn > http://www.linkedin.com/groups?gid=3877&trk=hb_side_g > > > > > > > > > > > > > > Messages are archived in our publicly accessible web archive. Trim your > > posts and delete personal information if you do not want them in the > public > > web archive. > > > > > > > > > > > > > > > > > --= > Too much e-mail? Manage your subscription at at > http://webproducers.org/?page_id=9 > > Web Producers Job Board http://jobs.webproducers.org > > Join us on LinkedIn http://www.linkedin.com/groups?gid=3877&trk=hb_side_g > > > > > > > Messages are archived in our publicly accessible web archive. Trim your > posts and delete personal information if you do not want them in the public > web archive. > > > > > > > --= Too much e-mail? Manage your subscription at at http://webproducers.org/?page_id=9 Web Producers Job Board http://jobs.webproducers.org Join us on LinkedIn http://www.linkedin.com/groups?gid=3877&trk=hb_side_g Messages are archived in our publicly accessible web archive. Trim your posts and delete personal information if you do not want them in the public web archive.