[vip_students] Re: Ryan Air booking problems - I am aware of the cause - it is the solution which I am seeking
- From: Stuart Lawler <stuart.lawler@xxxxxxx>
- To: "vip_students@xxxxxxxxxxxxx" <vip_students@xxxxxxxxxxxxx>
- Date: Sun, 5 Aug 2012 16:36:56 +0100
Hi Aidan,
Yes, once I solve the captcha, which is admittedly very difficult at present, I
have no other problems using any part of the Ryanair site.
The audio Captcha is not their problem, in fact, they are doing us a service by
including it. The issue is that Google, who run the service, have made it
virtually unusable at present.
Flor is correct when he says that it is very difficult to contact anyone in
Google to look towards resolving this, but I shall continue to try.
Regards,
Stuart
Sent from my iPhone
On 3 Aug 2012, at 03:58 p.m., "Aidan Carolan" <melocarolan@xxxxxxxxxx> wrote:
> 3 August 2012
>
> Good afternoon Stuart,
>
> Thanks for responding to my Email - however - you don't confirm in your
> email that you actually do now unassistedly get through the captcha hurdle
> and that you do now successfully complete flight bookings with Ryan Air and
> if you do so I would appreciate the details of your successful formula ---
> you will be aware from my correspondence with you of approxoimately A year
> ago that I have been in contact with Michael O'Leary of Ryan Air
> regarding this problem - and that - while I consider that he was personally
> most gracious in
> Devoting some time to addressing the problem - the problem remains
> unresolved - I am also acutely aware that technically the ultimate
> resolution to the problem rests with Google - and at the time of our
> previous correspondence I sought that the NCBI would take up the challenge
> with Ryan Air/Google of resolving this problem - rather than allowing an
> technically ill equipped individual member of NCBI off on a perhaps futile
> solo run - however - to my disappointment I found that while there was a
> great deal of prevarication on the subject on the part of NCBI it was not
> accompanied by any positive action at least that I was made aware of - I -
> with respect to yourself and to management in the NCBI - don't wish again to
> engage in protracted correspondence on this matter ---- I simply just wish
> to know if there are any among our fellow members who can successfully
> manage the Ryan Air site and if so if they would be kind enough to let me
> know in detail through an email as to how they do it.
>
> With best regards and good wishes
>
>
> Aidan Carolan
>
>
>
>
> -----Original Message-----
> From: vip_students-bounce@xxxxxxxxxxxxx
> [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Stuart Lawler
> Sent: 03 August 2012 13:10
> To: 'vip_students@xxxxxxxxxxxxx'
> Subject: [vip_students] Re: Difficulties in making my way through the Ryan
> Air site - Would appreciate your help
>
> Hi Aidan,
>
> I must sympathise and indeed empathise with you in relation to your problems
> being experienced on the Ryanair site.
>
> However, it is important to point out that in this case, the fault is not
> with Ryanair, but with Google, who are providing the audio captcha service.
>
> Many other websites that use this system are having the same issues. It is
> Google that queries need to be directed to, and not Ryanair.
>
> To be fair to Ryanair, once you get through the captcha, the site is
> absolutely perfect.
>
> Regards,
>
> Stuart
>
> -----Original Message-----
> From: vip_students-bounce@xxxxxxxxxxxxx
> [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Aidan Carolan
> Sent: 03 August 2012 12:43
> To: vip_students@xxxxxxxxxxxxx
> Subject: [vip_students] Difficulties in making my way through the Ryan Air
> site - Would appreciate your help
>
> Please see attachment ref. my difficulties in making my way through the Ryan
> Air site.
>
> Regards
>
>
> Aidan Carolan
>
> -----Original Message-----
> From: vip_students-bounce@xxxxxxxxxxxxx
> [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of John O'Regan
> Sent: 05 May 2012 12:37
> To: vip_students@xxxxxxxxxxxxx
> Subject: [vip_students] Re: JAWS and the Word Spelling Checker
>
> Hi Susan,
>
> The goo.gl link works fine for me, but here's the full link in all it's
> unabridged glory:
>
> http://office.microsoft.com/en-us/help/helpful-feature-for-jaws-in-the-word-
> spelling-checker-HA010269453.aspx?CTT=5&origin=HA010257414
>
> No prizes for guessing why I shortened it. It's bound to get wrapped
> somewhere along the way between you and me so you'll have to Copy & Paste it
> into your browser's address bar in two stages,
>
> good luck,
> John
>
>
>
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>
Show your support for NCBI by voting for one of our most-valued fundraisers,
Billy Shanahan, as Calor Ireland Community Champion. The winner receives a
bursary of ?7,500 for their chosen charity. To vote, visit:
http://www.facebook.com/calorireland.
Follow us on Facebook:
https://www.facebook.com/ncbiworkingforpeoplewithsightloss
Follow us on Twitter: www.twitter.com/ncbi_sightloss
Check-out NCBI's Micheal O Muircheartaigh appeal on the following link.
http://youtu.be/25P2tiuCi0U
********************************************************************
National Council for the Blind of Ireland (NCBI) is a company
limited by guarantee (registered in Ireland No. 26293) .
Our registered office is at Whitworth Road, Drumcondra, Dublin 9.
NCBI is also a registered Charity (chy4626).
NOTICE: The information contained in this email and any attachments
is confidential and may be privileged. If you are not the intended
recipient you should not use, disclose, distribute or copy any of
the content of it or of any attachment; you are requested to notify
the sender immediately of your receipt of the email and then to
delete it and any attachments from your system.
NCBI endeavours to ensure that emails and any attachments generated
by its staff are free from viruses or other contaminants. However,
it cannot accept any responsibility for any such which are
transmitted. We therefore recommend you scan all attachments.
Please note that the statements and views expressed in this email
and any attachments are those of the author and do not necessarily
represent the views of NCBI
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