[vip_students] I had An audiologist listen to The Ryan Air captcha sound prompts - and she could not interpret them
- From: "Aidan Carolan" <melocarolan@xxxxxxxxxx>
- To: <vip_students@xxxxxxxxxxxxx>
- Date: Mon, 6 Aug 2012 09:07:10 +0100
Bank holiday Monday 6 August 2012
Stuart,
Thanks for responding to my email yet once again - - you state in your
email that "once I solve the captcha I have no other problems" - however -
it is not clear as to whether you personally solve the captcha problem with
or without assistance - and perhaps you might clarify this point for me - I
make that observation in the light of the fact that I certainly cannot
independently solve the captcha problem - I fully accept that hearing
capacity - somewhat like sight capacity - from individual to individual is a
subjective matter - I would therefore be most interested as to hear from
any other VIPS contributor who has recently successfully and independently
interpreted the captcha sounds prompts problem ------ I asked an audiologist
to listen to and comment upon the capcha sound prompts on the Ryan Air site
and she said that she could not make sense of them nor could any of her
colleagues who were present at the time.
I look forward to your reply.
Best Regards
Aidan Carolan
-----Original Message-----
From: vip_students-bounce@xxxxxxxxxxxxx
[mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Stuart Lawler
Sent: 05 August 2012 16:37
To: vip_students@xxxxxxxxxxxxx
Subject: [vip_students] Re: Ryan Air booking problems - I am aware of the
cause - it is the solution which I am seeking
Hi Aidan,
Yes, once I solve the captcha, which is admittedly very difficult at
present, I have no other problems using any part of the Ryanair site.
The audio Captcha is not their problem, in fact, they are doing us a service
by including it. The issue is that Google, who run the service, have made it
virtually unusable at present.
Flor is correct when he says that it is very difficult to contact anyone in
Google to look towards resolving this, but I shall continue to try.
Regards,
Stuart
Sent from my iPhone
On 3 Aug 2012, at 03:58 p.m., "Aidan Carolan" <melocarolan@xxxxxxxxxx>
wrote:
> 3 August 2012
>
> Good afternoon Stuart,
>
> Thanks for responding to my Email - however - you don't confirm in
your
> email that you actually do now unassistedly get through the captcha
> hurdle and that you do now successfully complete flight bookings with
> Ryan Air and if you do so I would appreciate the details of your
> successful formula --- you will be aware from my correspondence with you
of approxoimately A year
> ago that I have been in contact with Michael O'Leary of Ryan Air
> regarding this problem - and that - while I consider that he was
> personally most gracious in Devoting some time to addressing the
> problem - the problem remains unresolved - I am also acutely aware
> that technically the ultimate resolution to the problem rests with
> Google - and at the time of our previous correspondence I sought that
> the NCBI would take up the challenge with Ryan Air/Google of resolving
> this problem - rather than allowing an
> technically ill equipped individual member of NCBI off on a perhaps
futile
> solo run - however - to my disappointment I found that while there was a
> great deal of prevarication on the subject on the part of NCBI it was
> not accompanied by any positive action at least that I was made aware
> of - I - with respect to yourself and to management in the NCBI -
> don't wish again to engage in protracted correspondence on this matter
> ---- I simply just wish to know if there are any among our fellow
> members who can successfully manage the Ryan Air site and if so if
> they would be kind enough to let me know in detail through an email as to
how they do it.
>
> With best regards and good wishes
>
>
> Aidan Carolan
>
>
>
>
> -----Original Message-----
> From: vip_students-bounce@xxxxxxxxxxxxx
> [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Stuart Lawler
> Sent: 03 August 2012 13:10
> To: 'vip_students@xxxxxxxxxxxxx'
> Subject: [vip_students] Re: Difficulties in making my way through the
> Ryan Air site - Would appreciate your help
>
> Hi Aidan,
>
> I must sympathise and indeed empathise with you in relation to your
> problems being experienced on the Ryanair site.
>
> However, it is important to point out that in this case, the fault is
> not with Ryanair, but with Google, who are providing the audio captcha
service.
>
> Many other websites that use this system are having the same issues.
> It is Google that queries need to be directed to, and not Ryanair.
>
> To be fair to Ryanair, once you get through the captcha, the site is
> absolutely perfect.
>
> Regards,
>
> Stuart
>
> -----Original Message-----
> From: vip_students-bounce@xxxxxxxxxxxxx
> [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Aidan Carolan
> Sent: 03 August 2012 12:43
> To: vip_students@xxxxxxxxxxxxx
> Subject: [vip_students] Difficulties in making my way through the Ryan
> Air site - Would appreciate your help
>
> Please see attachment ref. my difficulties in making my way through
> the Ryan Air site.
>
> Regards
>
>
> Aidan Carolan
>
> -----Original Message-----
> From: vip_students-bounce@xxxxxxxxxxxxx
> [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of John O'Regan
> Sent: 05 May 2012 12:37
> To: vip_students@xxxxxxxxxxxxx
> Subject: [vip_students] Re: JAWS and the Word Spelling Checker
>
> Hi Susan,
>
> The goo.gl link works fine for me, but here's the full link in all
> it's unabridged glory:
>
> http://office.microsoft.com/en-us/help/helpful-feature-for-jaws-in-the
> -word-
> spelling-checker-HA010269453.aspx?CTT=5&origin=HA010257414
>
> No prizes for guessing why I shortened it. It's bound to get wrapped
> somewhere along the way between you and me so you'll have to Copy &
> Paste it into your browser's address bar in two stages,
>
> good luck,
> John
>
>
>
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Show your support for NCBI by voting for one of our most-valued fundraisers,
Billy Shanahan, as Calor Ireland Community Champion. The winner receives a
bursary of ?7,500 for their chosen charity. To vote, visit:
http://www.facebook.com/calorireland.
Follow us on Facebook:
https://www.facebook.com/ncbiworkingforpeoplewithsightloss
Follow us on Twitter: www.twitter.com/ncbi_sightloss
Check-out NCBI's Micheal O Muircheartaigh appeal on the following link.
http://youtu.be/25P2tiuCi0U
********************************************************************
National Council for the Blind of Ireland (NCBI) is a company limited by
guarantee (registered in Ireland No. 26293) .
Our registered office is at Whitworth Road, Drumcondra, Dublin 9.
NCBI is also a registered Charity (chy4626).
NOTICE: The information contained in this email and any attachments is
confidential and may be privileged. If you are not the intended recipient
you should not use, disclose, distribute or copy any of the content of it or
of any attachment; you are requested to notify the sender immediately of
your receipt of the email and then to delete it and any attachments from
your system.
NCBI endeavours to ensure that emails and any attachments generated by its
staff are free from viruses or other contaminants. However, it cannot
accept any responsibility for any such which are transmitted. We therefore
recommend you scan all attachments.
Please note that the statements and views expressed in this email and any
attachments are those of the author and do not necessarily represent the
views of NCBI
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