i have been having the same problem. for no reason, the phone freezes & I just turn it off. I spoke to the people in my local vodafone shop & they said tomake sure all my contacts were on my sim card memory as opposed to being on my phone memory. all you have to do apparently is to copy all your contacts to your sim. I suppose all you have to do is go through each contact and pres options and copy to sim. I haven't had time to do it myself so would be interested if it works. take care Petrina -- I am using the free version of SPAMfighter for Personal use. SPAMfighter has removed 645 of my spam emails to date. Get the free SPAMfighter here: http://www.spamfighter.com/len The Trial and Professional version does not have this message in the email