[vi-android] Re: Urgent! My phone has been unstable since updating to Kitkat 4.4.2
- From: Quentin Christensen <quentin.christensen@xxxxxxxxx>
- To: vi-android@xxxxxxxxxxxxx
- Date: Mon, 6 Oct 2014 09:32:28 +1100
Hi Glenn,
On Samsung, it's under Settings, Accounts, "Backup and reset" and
there are options to backup your account and factory data reset.
Note that doing a factory reset destroys all data you have put on your
phone, it is like you have just unboxed it again HOWEVER it keeps the
latest version of Android, ie 4.4.2 in my case, which can mean that if
the problem was with that version of Android, it may not fix it (as
people are reporting with the 4.4.2 Samsung update). Sometimes with
updates, the problem can be with installed apps not coping with the
upgrade, but doing a factory reset and reinstalling those apps may fix
the problem.
Also, does anyone know what exactly gets backed up when you do that?
My understanding was it wasn't very much and you would need to
reinstall all your apps and all their settings and all your own data
(photos etc).
So remember all the data you have in all your apps before you wipe it!
Regards
Quentin.
On 6 October 2014 09:24, Glenn <glennervin@xxxxxxxxxxxx> wrote:
> Where do I find the reset?
> I have looked all through settings, and I would think it would be in about.
> Glenn
> ----- Original Message -----
> From: "Dialup @ 56k" <dialup56k@xxxxxxxxxxx>
> To: <vi-android@xxxxxxxxxxxxx>
> Sent: Sunday, October 05, 2014 5:02 PM
> Subject: [vi-android] Re: Urgent! My phone has been unstable since updating
> to Kitkat 4.4.2
>
>
> More often that not, the only way to solve this problem is to do a
> system reset.
> PITA, but IMO it's the only way to get the device happy again.
> Glen
>
> ***
>
> On 06-Oct-14 8:53 AM, Quentin wrote:
>> Hi Ayoola,
>>
>> Unfortunately I don't have a solution, but a very similar experience, my
>> galaxy note 2 has been slow and frequenty reboots since u did the update
>> to 4.4.2 on the weekend.
>>
>> I liked around and it seems to be a common problem with this update
>> though nothing seems to have been done to fix it.
>>
>> I was wondering if rooting the phone and installing cyanogenmod or
>> something would work?
>>
>> Regards
>>
>> Quentin
>>
>> Sent with AquaMail for Android
>> http://www.aqua-mail.com
>>
>>
>> On 6 October 2014 6:51:36 AM Ayoola Stephen Efunkoya
>> <ayokoya2009@xxxxxxxxx> wrote:
>>
>>> Hello list,
>>>
>>> My Galaxy Grand 2 (SG 7582) phone has been unstable since it did a
>>> software update to Kitkat 4.4.2 from 4.3 this afternoon.
>>>
>>> Ever since the update, the phone reboots about every five minutes
>>> after it comes on. Also, the phone hangs shortly after coming on. Even
>>> worse is that talkback takes a very long time before it gives any
>>> spoken feedback. And eventually when it does speak, it stops abruptly
>>> as I move my finger around the screen or swipe.
>>>
>>> I followed every instruction during the update i.e., did not use the
>>> phone at all (talkback wasn't even talking so it was impossible to use
>>> the phone during the update), plugged the phone to electricity source,
>>> and let it reboot by itself.
>>>
>>> What I have noticed so far with a sighted's assistance is that the
>>> "check for update" feature in the about-phone setting is not
>>> clickable. Furthermore, the about-phone setting isn't displaying the
>>> android version.
>>>
>>> With this scenario, I'm likely to be without any phone until Wednesday
>>> when offices will reopen after the holiday. We are on a two-day public
>>> holiday here in Nigeria in celebration of the Muslim holiday.
>>>
>>> But before I get to the Samsung office here, please do you have any
>>> experience like this or ideas on what could be wrong?
>>>
>>> Thank you very much.
>>>
>>> --
>>> Regards
>>>
>>> Ayoola Stephen Efunkoya
>>>
>>> Communications Professional, Broadcast journalist and Accessible
>>> Technology
>>> Enthusiast/Trainer
>>>
>>> MOBILE: +234-802-944-9441; +234-809-964-9514
>>>
>>> e-Mail: ayokoya2009@xxxxxxxxx
>>>
>>> SKYPE: ayoola.stephen.efunkoya
>>>
>>> Check out my profile and connect with me:
>>>
>>> Ayoola Stephen Efunkoya on LinkedIn <http://ng.linkedin.com/in/ayokoya>
>>>
>>> AyoKoya on Twitter <http://twitter.com/ayokoya>
>>>
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