[vi-android] Urgent! My phone has been unstable since updating to Kitkat 4.4.2
- From: Ayoola Stephen Efunkoya <ayokoya2009@xxxxxxxxx>
- To: vi-android <vi-android@xxxxxxxxxxxxx>
- Date: Sun, 5 Oct 2014 20:51:05 +0100
Hello list,
My Galaxy Grand 2 (SG 7582) phone has been unstable since it did a
software update to Kitkat 4.4.2 from 4.3 this afternoon.
Ever since the update, the phone reboots about every five minutes
after it comes on. Also, the phone hangs shortly after coming on. Even
worse is that talkback takes a very long time before it gives any
spoken feedback. And eventually when it does speak, it stops abruptly
as I move my finger around the screen or swipe.
I followed every instruction during the update i.e., did not use the
phone at all (talkback wasn't even talking so it was impossible to use
the phone during the update), plugged the phone to electricity source,
and let it reboot by itself.
What I have noticed so far with a sighted's assistance is that the
"check for update" feature in the about-phone setting is not
clickable. Furthermore, the about-phone setting isn't displaying the
android version.
With this scenario, I'm likely to be without any phone until Wednesday
when offices will reopen after the holiday. We are on a two-day public
holiday here in Nigeria in celebration of the Muslim holiday.
But before I get to the Samsung office here, please do you have any
experience like this or ideas on what could be wrong?
Thank you very much.
--
Regards
Ayoola Stephen Efunkoya
Communications Professional, Broadcast journalist and Accessible Technology
Enthusiast/Trainer
MOBILE: +234-802-944-9441; +234-809-964-9514
e-Mail: ayokoya2009@xxxxxxxxx
SKYPE: ayoola.stephen.efunkoya
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