[u3aavcuss] Re: Vista Error Code 8E5E03FA
- From: "Betty Sharp" <betty.sharp181@xxxxxxxxxxxx>
- To: <u3aavcuss@xxxxxxxxxxxxx>
- Date: Sun, 19 Aug 2012 16:18:51 +0100
Dear Friends,
Thank you Ron & Rosemary, I value CUSS support. 18 out of the 20 updates have
now installed successfully, ( these were mainly MS Office updates) but the two
most important Windows Vista Security Updates are still failing to install. I
printed a report from the Microsoft Fix it website which states:
"Default Windows update data locations have changed: The location where Windows
Update stores data has changed & must be repaired.
Repair default Windows update locations: Change Windows update locations to
Windows Default settings"
How do I attempt to do this?
I had to undertake a System Restore on 11 July & am now wondering if it may
have caused this recent update problem?
As yet, I have not undertaken the 9 instructions in italic font, in your email,
I'm reluctant to do so for the time being as I have no way of backing up my
entire computer & am concerned in case I lose data.
I am keen, though, to download & install the two Windows Vista Security
Updates - KB 2731847 and KB 2705219
Any support / guidance re The location where Windows Update stores data has
changed & must be repaired.
Change Windows update locations to Windows Default settings" would be
gratefully appreciated.
With thanks and kind regards,
Betty
----- Original Message -----
From: Ron & Rosemary Meadowcroft
To: Comp Users GroupU3A
Sent: Saturday, August 18, 2012 5:28 PM
Subject: [u3aavcuss] Vista Error Code 8E5E03FA
Hi
I have no particular experience with this Vista error code 8E5E03FA but a
straightforward Google search came up with a number of possible routes:
Probably the best answer is given here :
http://answers.microsoft.com/en-us/windows/forum/windows_other-windows_update/vista-update-errors-8e5e03fb-8e5e03fa/92d73548-eb8b-4e70-ac45-73f8693df77b
If the issue persists, you may try to follow the steps below and run Windows
Update on your computer. It might help us fix the issue.
1. Restart the computer in safe mode (to restart in safe mode keep tapping
F8 key during restart).
2. Click in start and in Start search box type CMD.
3. In the list Right click on CMD and click Run as Administrator.
4. At the command prompt, type net stop cryptsvc.
5. Rename C:\windows\System32\Catroot2 to Catroot2.old.
6. Open C:\windows folder, and then rename the SoftwareDistribution folder
as SoftwareDistribution.old.
7. At the command prompt, type net start cryptsvc and press enter
8. Restart the computer in normal mode
9. Run the updates and verify if you are able to get the updates without any
errors.
Hope it helps.
Thanks and Regards,
Srinivas
Microsoft Answers Support Engineer
Often by searching on Google you will find others who have experienced
similar problems. Whether you act upon these suggestions is a matter of what
level of risk you are prepared to take as you are meddling with the system
files which can be a very risky procedure. If you do decide to take this root
make sure that you have fully backed up your PC before you do anything and be
prepared to re-name the files back again if it doesn't work.
I have once done a similar thing in Vista when the file holding my password
became corrupted and it was a bit of a last ditch effort to regain control of
my laptop! But I would certainly not do it if I had another choice.
Bye Ron M :-)
No virus found in this message.
Checked by AVG - www.avg.com
Version: 2012.0.2197 / Virus Database: 2437/5207 - Release Date: 08/18/12
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