That's great to hear, Neena! Happy new year! Laz On 12/29/13, Neena Saloiya <neena.saloiya@xxxxxxxxxx> wrote: > Hello Laz and everyone. Guess what! Good news. It was indeed the battery > that needed to be charged. So, now that it's like 84 percent it's all in > working order again for my Sansa. Thanks so much, and again happy new year, > > Mazel Tov. > > -----Original Message----- > From: Laz > Sent: Saturday, December 28, 2013 1:27 PM > To: tmp@xxxxxxxxxxxxx > Subject: [tmp] Re: Hi a quick question about the sonsa not responding > > Hi Neena, > > Sometimes a reset helps when the buttons seem to be unresponsive. > Hold down the power button for at least 30 seconds, counted very > slowly. It's not a race to see how fast you can count to 30, but > rather it needs at least 30 seconds to reset. It doesn't matter if > the player is off, on, turns on, or turns off, just keep holding the > power button down for at least a full 30 seconds. Then restart the > player and things should be ok. No other buttons need to be pressed > along with the power button to reset the player, just the power > button. > > if that doesn't resolve the issue, then it may be that some corruption > has occurred in the files on your player or the player has had > something along the lines of dust, dirt, or fluid get inside it. > > I tend to think it's file corruption. This is what I would suggest you do: > > 1. Delete the .rockbox folder. > 2. move all your other folders and files onto your computer. > 3. Format your player. > 4. Download the below file for your Clip Zip player and unzip it. > http://www.wuala.com/TalkingMP3Players/Firmware/Clip%20Zip/.rockbox.zip/ > > 5. Inside the folder that the unzipping process created, you'll find a > .rockbox folder. Copy this folder onto your Clip Zip player. > 6. Paste the folders from step #2 above back onto your player. > 7. Safely remove your player, then physically disconnect it when the > computer lets you know it's safe to do so. > 8. Restart your player, and everything should be back to working condition. > > Happy new year! > > Laz > > On 12/28/13, Neena Saloiya <neena.saloiya@xxxxxxxxxx> wrote: >> Hello everyone. Mine played wonderfully like it did for almost a year and >> >> a >> quarter. Then: while I was listening to a song, it totally wouldn’t talk, >> except to say “files.” I haven’t a clue what happened. I’ve reset the >> sonsa >> about 5 times. I’ve pressed the power on and off with the volume button, >> then power with the button on the left of the play pause with the power, >> and >> then the play pause with the power. To no avail. It just says “files” when >> >> I >> press the power button. It won’t tell me it’s shutting down or anything. >> I >> can’t tell anything from how much battery life I have, to skipping to >> another song. What could have caused this, and how do I fix, please and >> thanks? Best wishes for a happy holiday everyone. (Belated Merry >> Christmas.) > > > -- > Talking MP3 Players with stereo FM radio, voice recording, and > expandible memory! Priced under $100, plus free shipping in the US! > > Listen to our Introduction to Talking MP3 Players: > http://www.blind-geek-zone.net/an-introduction-to-talking-mp3-players/ > > See our current special: > http://www.talkingmp3players.com/specials.html > > Join our mailing list by sending a blank email with the word subscribe > as the subject to: > tmp-request@xxxxxxxxxxxxx > > Email: laz@xxxxxxxxxxxxxxxxxxxxx > Skype: lazmesa > Phone: 727 498-0121 > Facebook: https://m.facebook.com/Talkingmp3players?_rdr > Personal Facebook: https://m.facebook.com/laz.mesa > > > -- Talking MP3 Players with stereo FM radio, voice recording, and expandible memory! Priced under $100, plus free shipping in the US! Listen to our Introduction to Talking MP3 Players: http://www.blind-geek-zone.net/an-introduction-to-talking-mp3-players/ See our current special: http://www.talkingmp3players.com/specials.html Join our mailing list by sending a blank email with the word subscribe as the subject to: tmp-request@xxxxxxxxxxxxx Email: laz@xxxxxxxxxxxxxxxxxxxxx Skype: lazmesa Phone: 727 498-0121 Facebook: https://m.facebook.com/Talkingmp3players?_rdr Personal Facebook: https://m.facebook.com/laz.mesa