[tmp] Re: Sansa and Micro SD card not showing as a drive
- From: Laz <accessibleelectronics@xxxxxxxxx>
- To: tmp@xxxxxxxxxxxxx
- Date: Sun, 5 Jan 2014 14:27:16 -0500
Hi Colin,
Have you tried resetting your player? If so, have you tried a
different USB port?
After trying the above, you can do the below which is meant for those
who use a wall charger always and run into the issue of the battery
discharging instead of charging.
I've become aware of this particular phenomenon when these MP3 players
are charged using any sort of wall charger, not just the ones
purchased from us. It appears that at some point, the battery charge
level will drop significantly after the normal amount of charging. It
doesn't mean that your charger or battery has died, it just appears
that your battery is misbehaving.
I've had a couple of customers return both the players and chargers,
so I could check them out. I tested the players by connecting them to
my computer and letting them charge for 3 hours, and I checked out the
chargers by connecting my own player to them. In both instances, both
players and chargers were fine and charged the players into the mid to
high 90's percentage wise. Then, I ran down the battery on the
returned players and used the returned chargers to charge them. In
both cases, the players were charged successfully by the chargers.
Here are my findings thus far:
1. It appears that if one is going to be regularly using a wall
charger, one needs to do an initial complete charge cycle on the
computer first before starting to use the wall charger.
2. It appears that if one has been charging the player with the wall
charger, and it starts to show unimpressive battery charge levels, one
has to charge the player on the computer to restore "freshness" to the
battery.
3. After charging the player on the computer, it appears one can then
resume using the wall charger as before.
Of course, one should always make sure of the following:
* that the outlet one is using is a working outlet
* that the charger is plugged in securely
* that the USB plug is well seated in the charger
* that the USB plug is well seated in the player
So, if you notice this particular phenomenon, reset the player and
charge it on a computer for a full charge cycle before resuming using
the charger.
Best of 2014!
Laz
On 1/4/14, Colin Dowling <colin.dowling@xxxxxxxxxxx> wrote:
> Hi All
> I’ve recently changed from XP Home to Windows 7 pro. Now when I plug the
> Sansa in for charging and look at the list of drives in Computer the Micro
> sd card and the Sansa player show as drives. However returning to the
> Laptop some time later when I think the player has enough charge, and look
> at the list of drives the Sansa and micro sd card don’t show. Upon removal
> of the player and then check battery status I find the player has de-charged
> rather than charged. I must be doing something wrong can anyone help.
> Cheers Colin.
> PS I do have a wall charger which I use from time to time.
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