[thinnews] Loss Control Solution's Browser-Based ICMS Cuts the Fat
- From: Jim Kenzig <jimkenz@xxxxxxxxxxxxxx>
- To: thinnews@xxxxxxxxxxxxx
- Date: Wed, 26 Feb 2003 13:44:35 -0500
<http://www.businesswire.com> <http://www.businesswire.com>
BW2116 FEB 26,2003 8:30 PACIFIC
11:30 EASTERN ( BW)(MN-LOSS-CONTROL-SOLUTION) Loss Control Solution's
Browser-Based ICMS Cuts the Fat Business Editors MINNEAPOLIS--(BUSINESS
WIRE)--Feb. 26, 2003-- Used in conjunction with a Citrix server, case
management software system provides benefits and efficiency of
intranet-based technology minus the hefty costs Small banks plagued by
small - or non-existent - IT departments can now receive the same benefits
of an intranet-based case management system without incurring traditional
hefty start-up costs, reinvestment in existing products or additional
development expenses. Loss Control Solutions (LCS), a provider of the
financial industry's most widely used investigative case management system,
is trimming the fat (as in "fat clients") by providing its customers with a
browser-based version of its Investigation Case Management System
(ICMS)(TM).
Since first introducing the technology to its customer and prospect base in
2002, 20 percent have converted or began using the browser-based version of
ICMS. Used in conjunction with a Citrix server, the ICMS browser-based
software affords customers all of the benefits of a "thin client"
environment, including better connectivity and improved efficiency of the
application's operation. "With a Citrix server, you're only sending mouse
movements and keystrokes over the network; therefore, you've minimized the
impact on the workstation and you've maximized the speed of the
application," said Bryan Viau, president of LCS. "The browser-based version
of ICMS looks, feels and functions just like an intranet package, but allows
you to take any software application you already have - such as ICMS - and
put it on a Citrix server, eliminating the fat client situation without
having to reinvest in the original software." Cleveland-based KeyCorp
currently uses the fat client application of ICMS, but will migrate to the
browser-based ICMS version this spring. "The fat client application of ICMS
offers the capability for the investigator to work offline and update case
information to the server at a later time," said Maureen J. Brown, vice
president and Northeast Region Security Manager, KeyBank Corporate Security.
"We encountered internal network communication issues that did not allow the
ICMS application to run at optimum efficiency. After extensive internal
research, we decided the Citrix/browser-based solution would best fit our
needs and our budget. We traded off the ability to work offline to enhance
the system speed."
In addition to increased speed and better connectivity, the browser-based
system also affords companies and their employees easier access to upgrades
and maintenance requests. "In the fat client environment, each PC required
an on-site technical support visit for upgrades and maintenance," said
Brown. "In the Citrix/browser-based environment, upgrades and maintenance
are applied only to the server." According to Viau, much of the inspiration
behind the creation of the browser-based system can be attributed to the
fleeting shelf life of today's technology and LCS' desire to satisfy the
needs of its customers. "With this browser-based product, we've proven we
can keep current with technology," Viau said. "What our customers wanted was
an easier way to do rollouts and upgrades, thereby improving connectivity to
their existing applications. What LCS did was apply new technology to
satisfy that need without our customers having to make major reinvestments -
of any kind." About KeyCorp KeyCorp roots date back to 1849, when Society
for Savings of Cleveland, Ohio, was incorporated, and to 1825, when
Commercial Bank of Albany, N.Y., was founded. Cleveland-based KeyCorp is one
of the nation's largest bank-based financial services companies, with assets
of approximately $85 billion. Key companies provide investment management,
retail and commercial banking, retirement, consumer finance, and investment
banking products and services to individuals and companies throughout the
United States and, for certain businesses, internationally. The company's
businesses deliver their products and services through branches and offices;
a network of approximately 2,200 ATMs; telephone banking centers
1-800-KEY2YOU(R) (1-800-539-2968); and a Web site, Key.com(R), that provides
account access and financial products 24 hours a day.
About Loss Control Solutions
Founded in 1996 in Minneapolis, Minn., Loss Control Solutions provides
management software systems and services for the financial services
industry. The company's flagship product, Investigation Case Management
System(TM) (ICMS), manages workload and data for loss prevention, corporate
security, compliance and anti money laundering personnel and provides the
capability to identify patterns and profile areas requiring further
analysis. Loss Control Solutions is the provider of choice for loss
prevention, security and risk management for many leading U.S. banks,
thrifts, savings and loans, and credit unions, including 29 of the top 100
U.S. banks, which are currently using ICMS. Loss Control Solutions is a
subsidiary of VTI Security Integrators with offices in Minneapolis and
Denver. Visit VTI's Web site at www.vtisecurity.com
<http://www.vtisecurity.com>. For more information about LCS, contact Bryan
Viau at bryan@xxxxxxxxxxxxxxxxxxxxxxxx
<mailto:bryan@xxxxxxxxxxxxxxxxxxxxxxxx>, or visit the company's Web site at
www.losscontrolsolutions.com
://www.losscontrolsolutions.com>. --30--YS/at* CONTACT: Media
Contact for Loss Control Solutions Nancy E. Murphy,
678/781-7229 KEYWORD: MINNESOTA INDUSTRY KEYWORD: NETWORKING
E-COMMERCE INTERNET HARDWARE BANKING PRODUCT SOURCE: Loss Control
Solutions
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