Hi All, I have a need for some of our users who require the use for 'staple' functionality on their printers through citrix. I have installed the native driver on our Xenapp6.0 Win200R2 servers and although the users can see the option in the printer preference settings to enable staples it is greyed out and they are unable to enable. When mapping the printer on the server logged on locally as admin I can change setting, any ideas if this is a permission issue and where to enable for users? The print driver in question is 'Ricoh Aficio MP C4500 PCL 6' Any ideas be great! Thanks Al Alan Tropper Dept of Child Protection Wintel Engineer Tel: 621 76322 This message may contain privileged and confidential information and is intended for the exclusive use of the addressee(s). You must not disclose this communication to anyone without the prior consent of the Department for Child Protection (DCP). If you have received this email in error, please notify us by return mail, delete it from your system and destroy all copies. DCP has exercised care to avoid errors in the information contained in this email but does not warrant that it is error or omission free.