[THIN] Re: acrobat.exe not closing when terminated from Win7 taskbar in Citrix session
- From: "Claus, Brian S." <BClaus@xxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Thu, 28 Oct 2010 13:17:40 -0400
Not my call...stuck with 8.1.0 for now.
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Joe Shonk
Sent: Thursday, October 28, 2010 1:16 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: acrobat.exe not closing when terminated from Win7
taskbar in Citrix session
Have you tried a new version of Adobe Reader?
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Claus, Brian S.
Sent: Thursday, October 28, 2010 10:11 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] acrobat.exe not closing when terminated from Win7
taskbar in Citrix session
Adobe Acrobat Reader 8.1.0 running on Citrix 4.5 HFRU5, Server 2003.
ICA client 11.0.1
When a user RIGHT CLICKS Adobe in their Windows 7 taskbar and selects
"Close Window" (or clicks on the app and then the 'red X') - the
acrobat.exe process never terminates on the server. Subsequent launch
attempts of PDFs do not open on-screen. To fix, all of the user's
acrobat.exe processes (1 per attempt) must be terminated before Adobe
will launch on screen again.
Anyone have any suggestions to fix this (aside from telling users not to
right-click / close window in Acrobat)?
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