[THIN] Re: acrobat.exe not closing when terminated from Win7 taskbar in Citrix session
- From: "Joe Shonk" <joe.shonk@xxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Thu, 28 Oct 2010 10:16:10 -0700
Have you tried a new version of Adobe Reader?
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Claus, Brian S.
Sent: Thursday, October 28, 2010 10:11 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] acrobat.exe not closing when terminated from Win7 taskbar in
Citrix session
Adobe Acrobat Reader 8.1.0 running on Citrix 4.5 HFRU5, Server 2003. ICA
client 11.0.1
When a user RIGHT CLICKS Adobe in their Windows 7 taskbar and selects "Close
Window" (or clicks on the app and then the 'red X') - the acrobat.exe
process never terminates on the server. Subsequent launch attempts of PDFs
do not open on-screen. To fix, all of the user's acrobat.exe processes (1
per attempt) must be terminated before Adobe will launch on screen again.
Anyone have any suggestions to fix this (aside from telling users not to
right-click / close window in Acrobat)?
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