[THIN] Re: Urgent Help! User logging into Citrix farm is locked out

  • From: "Roger Riggins" <roger.riggins@xxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Thu, 18 Nov 2004 12:09:40 -0600

Is the account locked out before they open Outlook?

 

R

 

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Bill Beckett
Sent: Thursday, November 18, 2004 10:37 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: Urgent Help! User logging into Citrix farm is locked
out

 

?? 

 

So the problem is their account locking or being prompted to login to
Outlook?

        -----Original Message-----
        From: Matthew Shrewsbury [mailto:MShrewsbury@xxxxxxxxxxxxxxx] 
        Sent: Thursday, November 18, 2004 10:48 AM
        To: thin@xxxxxxxxxxxxx
        Subject: [THIN] Urgent Help! User logging into Citrix farm is
locked out
        Importance: High

        I have a user who logs into Citrix (2 server load balanced XPa,
FR3, SP3, Win2k SP4) and they are able to logon. As soon as they click
on Outlook they are prompted to logon to Outlook. 

         

        1) I have investigated and found this only happens to the user
when they logon to one of the 2 Citrix servers.

        2) As soon as the user logs into Citrix the account is locked
out.

        3) This is not happening to everyone...so far only one person.

        4) I am running lockoutstatus.exe but it really is not giving me
more info.

        5) I tried upping the lockout from 3 to 6 but still the same.

        6) I have checked replication monitor and the domain seems fine.

        7) I restarted the operations master DC.

        8) I have tried recreating profiles with and without terminal
services roaming profiles.

         

        Anyone have any ideas?????? I need this working ASAP and I'm
lost for further ideas...

         

        Matthew Shrewsbury, MCSE+Internet MCSE 2000 CCA

        Network Administrator

         

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