[THIN] Re: Time zone issue

  • From: Rob Slayden <rslayden@xxxxxxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Thu, 12 Aug 2004 15:25:00 -0700

Mike,

You 'da man! That was it! We had set the Local Computer Policy on these
servers to Allow Time Zone Redirection so it was overriding anything in the
CMC. We have since determined through additional testing that we can update
the firmware on the 3360 Winterms to support "functional" local time zones
(broken in the previous version of firmware), thereby eliminating the need
to configure any CMC policies. Setting the local Computer Policy to Not
Configured or Enabled pulls the ICA client time and that is really what we
want as long as we can configure it locally. The 3350 Winterms do not
support local time at all, but we can work around it by moving the Desktop
pub app users to the 3360 or 3125 Winterms.

Thanks for your help in understanding what was going wrong.

Rob
24 Hour Fitness

-----Original Message-----
From: msemon@xxxxxxx [mailto:msemon@xxxxxxx] 
Sent: Thursday, August 12, 2004 4:15 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Time zone issue

Rob,

How are your policies set?

Help in the Management Console for MetaFrame XP states that client time zone
settings override similar settings configured in Microsoft Windows Group
Policies. This statement is not true for MetaFrame XP servers running
Windows Server 2003. On a server running Windows Server 2003, the Microsoft
Terminal Services Group Policy option, "Allow time zone redirection",
overrides the management Console setting, "Use local time of ICA Clients".
An ICA session on a client connected to that type of server reflects the
server's time zone when "Allow time zone redirection" is disabled. The
setting "Use local time of ICA Clients" is ignored. [#62388] This is a known
issue on servers Running MetaFrame XP Server on both Windows 2000 Server and
Windows Server 2003.

Hope this helps,

-Mike


Original Message:
-----------------
From: Rob Slayden rslayden@xxxxxxxxxxxxx
Date: Thu, 12 Aug 2004 13:42:53 -0700
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Time zone issue


This is a published desktop so we simply open up control panel and check the
date/time applet. So if you change the timezone of your PC and log in using
a user account that is configured for the policy, it shows the timezone of
the server and not your PC? It does not work on any platform nor any client
I have tested, and it is just a one rule policy! We are using NT 4.0 account
though. I wonder if that makes a difference.

Thanks,

rob

-----Original Message-----
From: msemon@xxxxxxx [mailto:msemon@xxxxxxx]
Sent: Thursday, August 12, 2004 12:53 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Time zone issue

Rob,

When currently have this policy enabled and appears to be working.
How are you checking the client time zone? Timestamp, client workstation,
session logon time?

-Mike

Original Message:
-----------------
From: Rob Slayden rslayden@xxxxxxxxxxxxx
Date: Thu, 12 Aug 2004 12:26:56 -0700
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Time zone issue


Jeremy,
 
Have you used the CMC policies successfully? We use Wyse Winterms (3350,
3360, 3125) and we implemented a policy to ignore the ICA client time zone
for users in the Pacific time zone region and it does not seem to work. The
only property is DO NOT USE LOCAL TIME OF ICA CLIENTS; rule is enabled,
tried a global group membership and individual user membership but both
fail. I've also tested across 3 different ICA clients (6.0, 7.1, 8.0) and
two different platforms; PC and Wyse Winterm 3360, and it defaults to the
local ICA client time zone.
 
Anyone used this policy property with any success or am I wasting my time?
 
Thanks!
 
rob
24 Hour Fitness

  _____  

From: Jeremy Thomas [mailto:jeremy.thomas@xxxxxxxxx]
Sent: Thursday, August 12, 2004 7:36 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: Time zone issue


Try setting up a policy through CMC and see if the timezone settings make
any difference.
 
Have your local PCs got the correct timezones?
Are the server and PCs using the same language? You may have a problem
estimating the timezone correctly if you have say a polish XP install
connecting to a US language server.
Have the PCs got the same list of possible timezones as the servers? See
language.
Is Daylight Saving turned off on either the client of server?
Is the problem consistant through timezones? Like do some work and some not?

  _____  

From: Jeff Matheis [mailto:jmathei@xxxxxxxxxxx]
Sent: Thursday, August 12, 2004 4:21 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Time zone issue


This happens on both Wyse devices and pc's.  The pc's are running Citrix ICA
client 8.0  It picks up the time zone and the time it just doesn't recognize
the check box for Daylight Savings on the client.  
 

Thanks 

Jeff Matheis 
Kimball International, Inc. 
812-482-8302 
jmathei@xxxxxxxxxxx 

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Jeremy Thomas
Sent: Thursday, August 12, 2004 9:15 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: Time zone issue


The timezone should be held on the client, and this is "interpreted" by
Citrix (though you can turn this off through a Citrix policy).
 
I had an issue with certain Wyse thin clients whereby it could hold a shift
from GMT (like GMT-5), but it did not match up exactly to the server
timezones, so the server just assumed it was the first timezone
alphabetically. So instead of "US Central Time" (with daylight savings), we
got "Central America Time" (without daylight savings).
 
The fix was a firmware upgrade from Wyse.
 
So the first question would be what clients are you using and do they
display the correct timezone?
 
I don't think it will be a profile or a server issue.
 
Regards,
Jez.

  _____  

From: Jeff Matheis [mailto:jmathei@xxxxxxxxxxx] 
Sent: Thursday, August 12, 2004 3:43 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Time zone issue



We are running W2K3 with Citrix XP FR3 and we are using flex profiles.  When
users login from a time zone that is different then what the servers are
using the clients time is adjusting but its not picking up whether or not
the "Automatically Adjust for Daylight Savings" box is checked or not.
Citrix support is working on it but if you are familiar with Citrix support
you know I have a better chance of someone on this list fixing it before
Citrix does.

Any help would be appreciated. 

Thanks 

Jeff Matheis 
Kimball International, Inc. 
812-482-8302 
jmathei@xxxxxxxxxxx 



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