[THIN] Re: The case of the disappearing autocreated printer
- From: "nick digital" <nickdigital01@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Tue, 28 Mar 2006 11:51:59 -0500
Hello Matthew,
Check out:
*CTX106744-*Auto-created Printers Do Not Appear in the Published Application
When Establishing Multiple Session IDs on One Server with the Same User
Account
http://support.citrix.com/article/CTX106744&searchID=17495217
This should not be a problem if the user session shares, it may be best to
figure out why session-sharing is breaking.
Regards,
Nick
**
On 3/28/06, Matthew Shrewsbury <MShrewsbury@xxxxxxxxxxxxxxx> wrote:
>
> I've found out additional info. If the user starts Excel app they can
> print just fine. If they then launch Outlook and switch back to Excel the
> printer is gone. Both the apps are running on the same server and are being
> run through the web interface.
>
>
>
> I've noticed that session sharing doesn't appear to be work. Each time an
> app is lunched it runs the logon script again and appears to start its own
> session.
>
>
>
> Anyone had this or have any ideas why it would do this?
>
>
>
> *Matthew Shrewsbury, *MCSE+Internet MCSE 2000 CCA Server+
>
> Network Manager
>
> -----Original Message-----
> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
> Behalf Of *Matthew Shrewsbury
> *Sent:* Tuesday, March 28, 2006 9:51 AM
> *To:* thin@xxxxxxxxxxxxx
> *Subject:* [THIN] The case of the disappearing autocreated printer
>
>
>
> User are randomly complaining about there autocreated printer
> disappearing. For example a person logs on and prints in the morning. Later
> they go to print from Excel and the printer is missing.
>
>
>
> Observations:
>
> 1) Users always first report this from Excel. It seems they always notice
> this when they go to print from Excel although the printer is gone for all
> apps.
>
> 2) Only users of autocreated printers are complaining of this problem.
> Users that have network printers don't have any issues.
>
> 3) Closing out of the Citrix session and then logging back in always seems
> to fix the problem.
>
>
>
> I'm running PS4 A on Win2K SP4. I am running most current hotfixes
> including PSE400W2KR01.
>
>
>
> *Matthew Shrewsbury, *MCSE+Internet MCSE 2000 CCA Server+
>
> Network Manager
>
>
>
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