[THIN] The case of the disappearing autocreated printer
- From: "Matthew Shrewsbury" <MShrewsbury@xxxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Tue, 28 Mar 2006 09:50:43 -0500
User are randomly complaining about there autocreated printer
disappearing. For example a person logs on and prints in the morning.
Later they go to print from Excel and the printer is missing.
Observations:
1) Users always first report this from Excel. It seems they always
notice this when they go to print from Excel although the printer is
gone for all apps.
2) Only users of autocreated printers are complaining of this problem.
Users that have network printers don't have any issues.
3) Closing out of the Citrix session and then logging back in always
seems to fix the problem.
I'm running PS4 A on Win2K SP4. I am running most current hotfixes
including PSE400W2KR01.
Matthew Shrewsbury, MCSE+Internet MCSE 2000 CCA Server+
Network Manager
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