[THIN] Re: Slow performance over WAN

  • From: Kjell Olausson <k.olausson@xxxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Tue, 12 Oct 2004 17:00:30 +0200

When I ping a computer over the WAN link I have about 50 ms.

Regards, Kjell



"Jeff Pitsch" <jpitsch@xxxxxxx> 
Sänt av: thin-bounce@xxxxxxxxxxxxx
2004-10-12 14:48
Sänd svar till
thin@xxxxxxxxxxxxx


Till
<thin@xxxxxxxxxxxxx>
Kopia

Ärende
[THIN] Re: Slow performance over WAN






Just curious but what are your ping times?

Jeff Pitsch

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On 
Behalf Of Lilley, Brian
Sent: Tuesday, October 12, 2004 7:36 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: Slow performance over WAN

Hey Jeremy, I meant to ask you sometime ago... are you the same Jeremy 
Saunders I used to work with on a very big and nast IBM token ring OS/2 
network at the North West Water auhority in the late 80's??

cheers, brianos

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On
Behalf Of Jeremy Saunders
Sent: 12 October 2004 12:32
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Slow performance over WAN






What sort of VPN are they using? Is it 3DES? You will find that the
encryption in the tunnel is quite an overhead and significaltly slows down
the ICA traffic. Well, that's the perception anyway.

My advice would be to use a CSG server instead of VPN. CSG is also more
versatile.

But if you want to stick with VPN, make sure you are using the latest
client.
 
 Kind regards, 
 Jeremy 
 
 
 Jeremy Saunders 
 Senior Systems Engineer 
 ”ITS - passionate about winning” 
 
 IBM Logicalis (Integrated 
 Technology Services) 
 Level 2, 1060 Hay Street 
 West Perth, WA 6005, AUSTRALIA 
 
 
 Visit us at 
 http://www.ibm.com/services/au/its 
 
 Phone:  132 426                    Fax:      08 9261 8536 
 Mobile:  TBA                       E-mail: 
                                    jeremy.saunders@xxxxxxxxxxx 
 
 
 
 











 
             Kjell Olausson 
             <k.olausson@askan 
             ia.se>                                                     To 

             Sent by:                  thin@xxxxxxxxxxxxx 
             thin-bounce@freel                                          cc 

             ists.org 
                                                                   Subject 

                                       [THIN] Re: Slow performance over 
             12/10/2004 07:06          WAN 
             PM 
 
 
             Please respond to 
                   thin 
 
 





I took a look at the performance counters and could see that the problem
most certainly is latency if I compare the figures with other users.

I have done the following to reduce the problem:

Server settings:
Reduced screen colors to 256.
Changed encryption from 40 to Basic

ICA Client settings:
Use data compression
Use disk cache for bitmaps
SpeedScreen Latency Reduction ON

I'm not completely sure that everyone of these steps is nessecary? Is 
there
something else I could check?


Regards, Kjell

 
 "Jeff Durbin" 
 <techlists@xxxxxxxxxxxxx> 
 Sänt av: thin-bounce@xxxxxxxxxxxxx                                   Till 

                                                <thin@xxxxxxxxxxxxx> 
                                                                     Kopia 

 2004-10-11 16:21 
                                                                    Ärende 

                                                [THIN] Re: Slow 
            Sänd svar till                      performance over WAN 
          thin@xxxxxxxxxxxxx 
 
 
 
 
 
 





And don't forget latency. They can have all the bandwidth in the world, 
but
if there's a high level of latency, their session performance will be 
poor.
There are performance monitor counters for session latency under the 'ICA
Session' object on your Citrix servers. You could look at those to see
average latency for the problem clients.

> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx
> [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Foote, Eric
> Sent: Monday, 11 October 2004 4:04 a.m.
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: Slow performance over WAN
>
> Don't rule out the VPN either, could be someone is accessing
> resources other than Citrix from your LAN which would fill
> the pipe pretty quickly.
>
> Eric
>
> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On
> Behalf Of Rob Beekmans
> Sent: Monday, October 11, 2004 6:07 AM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: Slow performance over WAN
>
>
> Nicolai,
>
> Is their line 1:1 ADSL or more split up....that's what's
> bugging connection over here mostly....1:20 line 256K and
> they wonder why they have slow connection.....
>
> I'd check that direction.....
>
> Met vriendelijke groeten / With kind regards
>
> Rob Beekmans
> Technical Consultant
> A-Tree Automatisering
>
> St. Annastraat 167 / 6524ET Nijmegen
> Business Phone: +31 24 6452000
> Business Fax: +31 24 6450463
> Business website: http://www.a-tree.nl
> Business E-mail: R.Beekmans@xxxxxxxxx
>
> Private E-mail: RobBeekmans@xxxxxxxxxxxxx Private E-mail:
> rob.beekmans@xxxxxxxxx
>
>
> - Disclaimer -
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> -----Oorspronkelijk bericht-----
> Van: Nicolai Imset [mailto:nicolai.imset@xxxxxxxxx]
> Verzonden: maandag 11 oktober 2004 9:43
> Aan: thin@xxxxxxxxxxxxx
> Onderwerp: [THIN] Re: Slow performance over WAN
>
>
> 512 kb/s should be ok depending on your settings.
> if you allow sound then 512kb/s might work for one user..
> so in basic har dto tell unless you tell us how user connections are
> configured
>
>
> On Mon, 11 Oct 2004 09:17:19 +0200, Kjell Olausson
> <k.olausson@xxxxxxxxxx> wrote:
> >
> > Hi!
> >
> > A company with 12 users connect over Internet using ADSL
> and VPN to my
> > Citrix farm.
> >
> > They have 512 kbit/s up and 2048 kbit/s down (asymmetric).
> >
> > I have a 512 kbit (up/down) leased line to the Internet.
> >
> > They complain about slow application performance. I have checked the
> > servers and it has to be the WAN connection. Is it the assymetric
> > connection that is the problem or do I have to get a faster
> line on my
>
> > end?
> >
> > Could you get me some advice on this issue, please?
> >
> > Regards, Kjell O
>
>
> --
> Nicolai Imset
> CCA
> NT Consultant
> -------
> "Then follow! But! Follow only if ye be men of valor, for the entrance
> to this cave is guarded by a creature so foul,
> so cruel that no man yet has fought with it and lived! Bones of four
> fifty men lie strewn about its lair. So, brave knights,
>  if you do doubt your courage or your strength, come no further, for
> death awaits you all with nasty big pointy teeth."
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