[THIN] Remote Assistance Issues via Citrix

  • From: Angela Smith <angela_smith9@xxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Thu, 4 Aug 2011 15:05:44 +1000


We have Published "Remote Asssistance" which works fine for Windows XP clients. 
 We are now deploying Windows 7 workstations and Remote Assistance doesn't 
work.  Error "Autmoation server cannot create object".  I have seen this and 
have managed to get around it when using Windows XP to remote assist.  However, 
the same solution wont work on Windows 2003.  

1) Has anyone managed to get Remote Assistance to work from Windows 2003 to 
Windows 7?

2) If I build a Windows 2008 server and install XenApp 4.5 will I have any 
issues with Citrix?  At present all XenApp 4.5 Servers are running on Windows 
2003R2.  Im assuming Remote Assistance will work from Windows 2008 to Windows 


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