[THIN] Re: Profile not completely unloading

  • From: "M" <mathras@xxxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Tue, 20 Mar 2007 22:57:21 -0000

What is being reported in your event logs by UPHclean ?

  ----- Original Message ----- 
  From: Greg Reese 
  To: thin@xxxxxxxxxxxxx 
  Sent: Tuesday, March 20, 2007 10:45 PM
  Subject: [THIN] Re: Profile not completely unloading


  no symantec here yet.  I have gotten similar results both with and without 
UPH clean.  Very puzzling.


  On 3/20/07, M < mathras@xxxxxxxxxxxxxxxx> wrote:
    Im seeing the issue on my 64 bit servers which are running a newer version 
of Symantec AV 10. UPH clean 2 pinpointed RTVScan.exe in the event log event id 
1401

    There was a thread at 
http://support.citrix.com/forums/thread.jspa?forumID=75&threadID=79593&messageID=566033&;

    
http://service1.symantec.com/SUPPORT/ent-security.nsf/0/538646fbb38b9bbd8825729800693c6b?OpenDocument&seg=hm&lg=en&ct=us

    It appears that Symantec got it working for Terminal Services but not with 
Citrix.

    Regards

      ----- Original Message ----- 
      From: Steve Greenberg 
      To: thin@xxxxxxxxxxxxx 
      Sent: Tuesday, March 20, 2007 9:12 PM
      Subject: [THIN] Re: Profile not completely unloading


      I have heard the same thing about Symantec recently, but haven't seen it 
myself yet…..



      Steve Greenberg

      Thin Client Computing

      34522 N. Scottsdale Rd D8453

      Scottsdale, AZ 85262

      (602) 432-8649

      www.thinclient.net 

      steveg@xxxxxxxxxxxxxx 




--------------------------------------------------------------------------

      From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On 
Behalf Of M
      Sent: Tuesday, March 20, 2007 1:45 PM
      To: thin@xxxxxxxxxxxxx
      Subject: [THIN] Re: Profile not completely unloading



      Are you running Symantec AV client v10 as a matter of interest ?



        ----- Original Message ----- 

        From: Steve Greenberg 

        To: thin@xxxxxxxxxxxxx 

        Sent: Tuesday, March 20, 2007 7:30 PM

        Subject: [THIN] Re: Profile not completely unloading



        Are you running UPHClean? 



        Steve Greenberg

        Thin Client Computing

        34522 N. Scottsdale Rd D8453

        Scottsdale, AZ 85262

        (602) 432-8649

        www.thinclient.net 

        steveg@xxxxxxxxxxxxxx 




------------------------------------------------------------------------

        From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On 
Behalf Of Greg Reese
        Sent: Tuesday, March 20, 2007 12:05 PM
        To: Thin
        Subject: [THIN] Profile not completely unloading



        Has anyone seen this on an windows 2003 Server?



        Specifically am seeing this on a Windows 2003 R2 with SP2.



        This KB is exactly what I am seeing and I do have a homepage set in the 
Favorites and URLs gpo.  But the fix references Windows 200 not 2003

        
------------------------------------------------------------------------------------------

        http://support.microsoft.com/kb/817171 



        "After you install Internet Explorer version 6 or version 6 Service 
Pack 1 (SP1) on a Windows 2000-based computer that is running Terminal 
Services, if the "Important URLs & Favorites and Links" Windows 2000 Group 
Policy is enabled, Index.dat files may not be deleted on the server when a user 
logs off from a Windows 2000 Terminal Services client. This problem may occur 
even though the "Delete cached roaming profiles" group policy is enabled. This 
problem does not occur in Microsoft Internet Explorer versions 5.0 and 5.01 or 
if the "Important URLs & Favorites and Links" Windows 2000 Group Policy is not 
enabled."

        
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        Greg


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