[THIN] Re: Profile not completely unloading

  • From: "M" <mathras@xxxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Tue, 20 Mar 2007 21:42:11 -0000

Im seeing the issue on my 64 bit servers which are running a newer version of 
Symantec AV 10. UPH clean 2 pinpointed RTVScan.exe in the event log event id 
1401

There was a thread at 
http://support.citrix.com/forums/thread.jspa?forumID=75&threadID=79593&messageID=566033&;

http://service1.symantec.com/SUPPORT/ent-security.nsf/0/538646fbb38b9bbd8825729800693c6b?OpenDocument&seg=hm&lg=en&ct=us

It appears that Symantec got it working for Terminal Services but not with 
Citrix.

Regards

  ----- Original Message ----- 
  From: Steve Greenberg 
  To: thin@xxxxxxxxxxxxx 
  Sent: Tuesday, March 20, 2007 9:12 PM
  Subject: [THIN] Re: Profile not completely unloading


  I have heard the same thing about Symantec recently, but haven't seen it 
myself yet...

   

  Steve Greenberg

  Thin Client Computing

  34522 N. Scottsdale Rd D8453

  Scottsdale, AZ 85262

  (602) 432-8649

  www.thinclient.net

  steveg@xxxxxxxxxxxxxx

   


------------------------------------------------------------------------------

  From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf 
Of M
  Sent: Tuesday, March 20, 2007 1:45 PM
  To: thin@xxxxxxxxxxxxx
  Subject: [THIN] Re: Profile not completely unloading

   

  Are you running Symantec AV client v10 as a matter of interest ?

   

    ----- Original Message ----- 

    From: Steve Greenberg 

    To: thin@xxxxxxxxxxxxx 

    Sent: Tuesday, March 20, 2007 7:30 PM

    Subject: [THIN] Re: Profile not completely unloading

     

    Are you running UPHClean? 

     

    Steve Greenberg

    Thin Client Computing

    34522 N. Scottsdale Rd D8453

    Scottsdale, AZ 85262

    (602) 432-8649

    www.thinclient.net

    steveg@xxxxxxxxxxxxxx

     


----------------------------------------------------------------------------

    From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On 
Behalf Of Greg Reese
    Sent: Tuesday, March 20, 2007 12:05 PM
    To: Thin
    Subject: [THIN] Profile not completely unloading

     

    Has anyone seen this on an windows 2003 Server?

     

    Specifically am seeing this on a Windows 2003 R2 with SP2.

     

    This KB is exactly what I am seeing and I do have a homepage set in the 
Favorites and URLs gpo.  But the fix references Windows 200 not 2003

    
------------------------------------------------------------------------------------------

    http://support.microsoft.com/kb/817171

     

    "After you install Internet Explorer version 6 or version 6 Service Pack 1 
(SP1) on a Windows 2000-based computer that is running Terminal Services, if 
the "Important URLs & Favorites and Links" Windows 2000 Group Policy is 
enabled, Index.dat files may not be deleted on the server when a user logs off 
from a Windows 2000 Terminal Services client. This problem may occur even 
though the "Delete cached roaming profiles" group policy is enabled. This 
problem does not occur in Microsoft Internet Explorer versions 5.0 and 5.01 or 
if the "Important URLs & Favorites and Links" Windows 2000 Group Policy is not 
enabled."

    
----------------------------------------------------------------------------------------------

     

    Greg

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