[THIN] Print Mapping Causing Server Hiccups? -- Pretty Long

  • From: craig@xxxxxxxxxxxx
  • To: thin@xxxxxxxxxxxxx
  • Date: Thu, 14 Nov 2002 15:48:44 -0500

All,

I have a strange one on hand.  Im at a client's site and theyve been having 
some problems since turning off "Disable Windows Client Printer Mapping" 
and "Disable Client LPT Port Mapping" (i.e., the functionality for both is 
enabled now).  They have functionality enabled on three servers of eight and 
on those three, the servers will "hiccup" or pause most programs for a 
duration of approximately three - thirteen seconds.  ICA, RDP, and console 
sessions will lock freeze in programs such as Outlook, Word, Excel, CMC, and 
perfmon, but will not freeze programs such as Task Manager, Notepad, or the 
clock.  I monitored each server for five minutes, the servers that have this 
functionality enabled hiccuped on average 6 times during the five minutes for 
approximately a 50 seconds total on average.  So, the three servers with 
client print mapping enabled paused in most applications for 50 seconds out of 
5 minutes.  The other five servers hiccuped for a combined total only twice 
for a total of 12 seconds out of 25 minutes.

The three servers are all running MetaFrame XP FR1/SP1.  Two of the three bad 
servers are running Windows 2000 SP2 with one running SP3.  Applications 
across all eight servers are pretty much the same.  One of the "good" servers 
is running a 16 bit app that is silo'd from the others, but other than that, 
the applications are almost identical.  The reason those three have their 
client print mapping are turned on are because these are serving out print 
functionality to line printers on thin clients.  All other printers in the 
organization are on jet directs and are being imported into the CMC from their 
file/print server.

Citrix doesnt believe that this is their problem since the problem occurs to 
RDP and console sessions as well as ICA sessions.  Anyone have any ideas?

Craig


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