[THIN] Re: Print Mapping Causing Server Hiccups? -- Pretty Long

  • From: "Chris Lynch" <lynch00@xxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Thu, 14 Nov 2002 14:48:21 -0800

=20
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Does your client have any AV software installed? I have seen similar =
situations where the AV software is monitoring/watching the spool =
folder.

Chris Lynch, MCSE CCNA CCA
Network Engineer
Axcent Solutions
clynch@xxxxxxxxxxxxxxxxxxx
(949) 338-1904=20

- -----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On =
Behalf Of craig@xxxxxxxxxxxx
Sent: Thursday, November 14, 2002 12:49 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Print Mapping Causing Server Hiccups? -- Pretty Long



All,

I have a strange one on hand.  Im at a client's site and theyve been =
having=20
some problems since turning off "Disable Windows Client Printer Mapping" =

and "Disable Client LPT Port Mapping" (i.e., the functionality for both =
is=20
enabled now).  They have functionality enabled on three servers of eight =
and=20
on those three, the servers will "hiccup" or pause most programs for a=20
duration of approximately three - thirteen seconds.  ICA, RDP, and =
console=20
sessions will lock freeze in programs such as Outlook, Word, Excel, CMC, =
and=20
perfmon, but will not freeze programs such as Task Manager, Notepad, or =
the=20
clock.  I monitored each server for five minutes, the servers that have =
this=20
functionality enabled hiccuped on average 6 times during the five =
minutes for=20
approximately a 50 seconds total on average.  So, the three servers with =

client print mapping enabled paused in most applications for 50 seconds =
out of=20
5 minutes.  The other five servers hiccuped for a combined total only =
twice=20
for a total of 12 seconds out of 25 minutes.

The three servers are all running MetaFrame XP FR1/SP1.  Two of the =
three bad=20
servers are running Windows 2000 SP2 with one running SP3.  Applications =

across all eight servers are pretty much the same.  One of the "good" =
servers=20
is running a 16 bit app that is silo'd from the others, but other than =
that,=20
the applications are almost identical.  The reason those three have =
their=20
client print mapping are turned on are because these are serving out =
print=20
functionality to line printers on thin clients.  All other printers in =
the=20
organization are on jet directs and are being imported into the CMC from =
their=20
file/print server.

Citrix doesnt believe that this is their problem since the problem =
occurs to=20
RDP and console sessions as well as ICA sessions.  Anyone have any =
ideas?

Craig


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