[THIN] Re: Phone System Integration
- From: "Brian Ehlert" <brian.ehlert@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Thu, 13 Jul 2006 12:40:45 -0400
I used to run Lucent in a previous life and had custom delevoped hooks
that we got working with Lucent and Executone.
I had to pull some old application compatibilty tricks for the custom
hooks - but Unified Messaging in Outlook is a no brainer.
On 7/13/06, IT Support <it@xxxxxxxxxxxx> wrote:
Hi All...
We're having difficulty finding a phone system that is fully supported under
citrix.
We need to have a fully compatible system, ie. the software must support…
· Screen popping - ie, software to integrate with a user's session
and automatically dial calls, pull up database records etc.
· Unified messaging – voicemails arriving in outlook mailbox.
· Operator console screens – transfer calls etc on screen.
What phone systems are you using?
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