[THIN] Re: Phone System Integration
- From: "Geoff Cridland" <geoffc@xxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Fri, 14 Jul 2006 14:17:28 +1000
We have just installed Avaya PABXs and are using Phone Manager on our
Citrix boxes. Phone Manager is fully supported on Citrix by Avaya. To
get full visibility etc. from a Citrix session you will have to run
Presentation Server 4 and implement virtual IP addresses. Screen
popping, voicemails to Outlook and transfers etc. all work. We have got
just about everything working except for a couple of little funnies
which we are still trying to resolve, but overall users are fairly
happy.
Hope this is of some help,
Geoff.
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of IT Support
Sent: Friday, 14 July 2006 12:33 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Phone System Integration
Hi All...
We're having difficulty finding a phone system that is fully supported
under citrix.
We need to have a fully compatible system, ie. the software must
support...
* Screen popping - ie, software to integrate with a user's
session and automatically dial calls, pull up database records etc.
* Unified messaging - voicemails arriving in outlook mailbox.
* Operator console screens - transfer calls etc on screen.
What phone systems are you using?
_____________________________________________________________________
This e-mail has been scanned for viruses by MCI's Internet Managed
Scanning Services - powered by MessageLabs.
This e-mail and any file transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are addressed. If
you received this e-mail in error, please notify the Century Yuasa Service
Desk, servicedesk@xxxxxxxxxxx
This footnote also confirms that this message has been swept to the best of our
current abilities for the presence of computer viruses. You should NOT take
this as a guarantee or warrant that such material is Virus free. Therefore,
BEFORE using any material attached to this message, you should apply Virus
detection techniques appropriate to your security requirements.
_____________________________________________________________________
This e-mail has been scanned for viruses by MCI's Internet Managed
Scanning Services - powered by MessageLabs. For further information
visit http://www.mci.com
Other related posts:
