Thank you I will try all the above. 2011/3/17 Alibay, Safdar <salibay@xxxxxxxxxxxxxxxx> > Hi Jaime, > > In the OSCE readme ( > http://support.trendmicro.com.cn/TM-Product/Product/OSCE/EN/10.5/GM_Build/OfficeScan105_ServerReadme_vs0.61_Final.htm) > there's a section for Citrix recommendation > > 1. When this product version is installed to a Citrix Presentation > server, the Citrix client loses connection with the server. To address this > issue: > a. On the Citrix server, open Registry Editor and navigate to > HKLM\SOFTWARE\TrendMicro\NSC\TmProxy\WhiteList. > b. Click Edit > New > Key and name the key IIS. > c. Under this new key, create a string value (Edit > New > String > Value) with the name ProcessImageName and use w3wp.exe as its value. > d. Restart the OfficeScan NT Listener service. > > > Some performance-recommendations: > > A) > When using Citrix, I recommend excluding the following files from being > scanned; > *.LOG, *.DAT, *.TMP, *.POL, *.PF > Avoiding possible performance issues. > > > B) > To avoid loading PCCNTMON.exe every time a Citrix users logs on; > 1. Login to the Officescan Server Management console > 2. Go to Networked computers| Client Management > 3. From the Client tree, expand the domain and highlight the Citrix > Servers (hold down CTRL key to select multiple servers) > 4. On the top menu, select Settings | Privileges and Other Settings | > Other Settings > 5. Put a check mark on --Do not allow users to access the client console > from the system tray or Windows Start menu|| > 6. Click on Save button > > Note: The only minimal side effect for this configuration is that there > will be no popup messages that will come up on the Citrix Servers whenever > a virus/malware, spyware/grayware, or web threats are detected > > Kind regards, > Safdar. > > > -----Original Message----- > From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On > Behalf Of Andrew Wood > Sent: Thursday, March 17, 2011 7:36 PM > To: thin@xxxxxxxxxxxxx > Subject: [THIN] Re: PS4 Slow logons > > All that that Greg mentions are good. > > But my first thought - get a test server, uninstall (not disable) the AV. > Test the logons. Are they back to "normal"? Or 'better but still not > great?' > > When you rolled out AV, was it *just* on the citirx servers? > > -----Original Message----- > From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On > Behalf Of Greg Reese > Sent: 17 March 2011 16:31 > To: thin@xxxxxxxxxxxxx > Subject: [THIN] Re: PS4 Slow logons > > yes. you need to tweak that up a bit. > > I am sure others will chime in but I set A/V to not scan network files, > turn off heuristics. Then i think there are some options related to scan on > write vs scan on access vs scan on open and things you can mess with. > > Are you seeing it drag on your disk activity or CPU, memory etc? > Perfmon is your friend. > > > > On Thu, Mar 17, 2011 at 11:14 AM, Jaime Perez JR <jaimeperezjr@xxxxxxxxx> > wrote: > > Good Morning, > > > > We are using PS4 and recently installed Trend Offiscan 10.5 and are > > logons are slow. Some users it will take up to 15 minutes to log on. > > Is there an exlusion list needed. Or anything else I should be aware. > > Thanks in advance > ************************************************ > For Archives, RSS, to Unsubscribe, Subscribe or set Digest or Vacation mode > use the below link: > //www.freelists.org/list/thin > ************************************************ > > ************************************************ > For Archives, RSS, to Unsubscribe, Subscribe or set Digest or Vacation mode > use the below link: > //www.freelists.org/list/thin > ************************************************ >