[THIN] Re: Office 2007 compatibility pack causes word to crash
- From: "Jim Kenzig http://thin.ms" <jkenzig@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Thu, 20 Nov 2008 08:32:03 -0500
By the way here is Microsofts suggestions on it just had to dig it up...
http://support.microsoft.com/kb/211529/en-us
Jim Kenzig
Blog: http://www.techblink.com
On Thu, Nov 20, 2008 at 8:26 AM, Jim Kenzig http://thin.ms <
jkenzig@xxxxxxxxx> wrote:
> Put a clean copy of it in a directory someplace on the server say Backup
> folder.
> Create a robocopy script that copies the file back in to place. You can
> then schedule it to go off during off hours or at system reboot.
> For example
>
> robocopy c:\backup\normal.dot "C:\program files\Microsoft Office etc etc"
> /e
>
>
> Jim Kenzig
> Blog: http://www.techblink.com
>
>
> On Thu, Nov 20, 2008 at 8:13 AM, Minero, Hector B CIV NSWCDD, K55 <
> hector.minero@xxxxxxxx> wrote:
>
>> This seems to be a very common problem and it keeps showing for users.
>> The Normal.dot keeps getting corrupt.
>> Is there anyway to fix it once and for all.?
>>
>>
>>
>> *_______________________________*
>> Hector Minero
>> NSWCDD K55
>>
>> -----Original Message-----
>> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
>> Behalf Of *Matthew Shrewsbury
>> *Sent:* Wednesday, November 19, 2008 11:46 AM
>> *To:* thin@xxxxxxxxxxxxx
>> *Subject:* [THIN] Re: Office 2007 compatibility pack causes word to crash
>>
>> Yes that was it. Right after I hit send on the email that occurred to me
>> and sure enough. I don't know how it got corrupted but I should have thought
>> of that first.
>>
>> Thank you,
>>
>> **
>> *Matthew Shrewsbury*
>> *Director of Information Technology*
>> **
>> *Coscan Homes, LLC*
>> 5555 Anglers Avenue, Suite 1
>> Fort Lauderdale, FL 33312
>> mshrewsbury@xxxxxxxxxxxxxxx
>> <http://coscanhomes.com/>www.coscanhomes.com
>> Phone: 954-558-0198
>> Fax: (954)-620-1001
>> This e-mail, and any attachments thereto, contains PRIVILEGED AND
>> CONFIDENTIAL INFORMATION intended only for the use of the addressee(s) named
>> herein. If you are not the intended recipient of this e-mail, you are hereby
>> notified that any dissemination, distribution or copying of this e-mail, and
>> any attachments thereto, is strictly prohibited. If you have received this
>> e-mail in error, please immediately notify me at 954-558-0198 and
>> permanently delete the original, including any attachments thereto, and any
>> copy or printout thereof.
>> ------------------------------
>>
>> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
>> Behalf Of *Jim Kenzig http://thin.ms
>> *Sent:* Wednesday, November 19, 2008 10:56 AM
>> *To:* thin@xxxxxxxxxxxxx
>> *Subject:* [THIN] Re: Office 2007 compatibility pack causes word to crash
>>
>> Try deleting the Normal.dot file.
>> Jim Kenzig
>> Blog: http://www.techblink.com
>>
>> On Wed, Nov 19, 2008 at 10:22 AM, Matthew Shrewsbury <
>> MShrewsbury@xxxxxxxxxxxxxxx> wrote:
>>
>> I decided to install Office 2007 compatibility pack on Office 2003 SP2
>> running on Windows 2003 SP1 with Presentation Sever 4.0. After the
>> compatibility pack was installed we found that word would crash anytime it
>> was launched although other applications seemed fine. I uninstalled the
>> compatibility pack and word keeps crashing. I installed Office 2003 SP3 and
>> still word crashes. I tried doing an Office repair and still word keeps
>> crashing.
>>
>> The event log shows Event ID 1000.
>>
>> Faulting application winword.exe, version 11.0.8227.0, stamp 486d648f,
>> faulting module winword.exe, version 11.0.8227.0, stamp 486d648f, debug? 0,
>> fault address 0x008ddf1c.
>>
>> Anyone had this or suggestions on how to get Word running again?
>>
>> *Matthew Shrewsbury*
>>
>> *Director of Information Technology*
>>
>> *Coscan Homes, LLC*
>>
>> 5555 Anglers Avenue, Suite 1
>>
>> Fort Lauderdale, FL 33312
>>
>> mshrewsbury@xxxxxxxxxxxxxxx
>>
>> <http://coscanhomes.com/>www.coscanhomes.com
>>
>> Phone: 954-558-0198
>>
>> Fax: (954)-620-1001
>>
>> This e-mail, and any attachments thereto, contains PRIVILEGED AND
>> CONFIDENTIAL INFORMATION intended only for the use of the addressee(s) named
>> herein. If you are not the intended recipient of this e-mail, you are hereby
>> notified that any dissemination, distribution or copying of this e-mail, and
>> any attachments thereto, is strictly prohibited. If you have received this
>> e-mail in error, please immediately notify me at 954-558-0198 and
>> permanently delete the original, including any attachments thereto, and any
>> copy or printout thereof.
>>
>>
>
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