[THIN] Re: Office 2007 compatibility pack causes word to crash
- From: "Jim Kenzig http://thin.ms" <jkenzig@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Thu, 20 Nov 2008 08:26:08 -0500
Put a clean copy of it in a directory someplace on the server say Backup
folder.
Create a robocopy script that copies the file back in to place. You can then
schedule it to go off during off hours or at system reboot.
For example
robocopy c:\backup\normal.dot "C:\program files\Microsoft Office etc etc" /e
Jim Kenzig
Blog: http://www.techblink.com
On Thu, Nov 20, 2008 at 8:13 AM, Minero, Hector B CIV NSWCDD, K55 <
hector.minero@xxxxxxxx> wrote:
> This seems to be a very common problem and it keeps showing for users.
> The Normal.dot keeps getting corrupt.
> Is there anyway to fix it once and for all.?
>
>
>
> *_______________________________*
> Hector Minero
> NSWCDD K55
>
> -----Original Message-----
> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
> Behalf Of *Matthew Shrewsbury
> *Sent:* Wednesday, November 19, 2008 11:46 AM
> *To:* thin@xxxxxxxxxxxxx
> *Subject:* [THIN] Re: Office 2007 compatibility pack causes word to crash
>
> Yes that was it. Right after I hit send on the email that occurred to me
> and sure enough. I don't know how it got corrupted but I should have thought
> of that first.
>
> Thank you,
>
> **
> *Matthew Shrewsbury*
> *Director of Information Technology*
> **
> *Coscan Homes, LLC*
> 5555 Anglers Avenue, Suite 1
> Fort Lauderdale, FL 33312
> mshrewsbury@xxxxxxxxxxxxxxx
> <http://coscanhomes.com/>www.coscanhomes.com
> Phone: 954-558-0198
> Fax: (954)-620-1001
> This e-mail, and any attachments thereto, contains PRIVILEGED AND
> CONFIDENTIAL INFORMATION intended only for the use of the addressee(s) named
> herein. If you are not the intended recipient of this e-mail, you are hereby
> notified that any dissemination, distribution or copying of this e-mail, and
> any attachments thereto, is strictly prohibited. If you have received this
> e-mail in error, please immediately notify me at 954-558-0198 and
> permanently delete the original, including any attachments thereto, and any
> copy or printout thereof.
> ------------------------------
>
> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
> Behalf Of *Jim Kenzig http://thin.ms
> *Sent:* Wednesday, November 19, 2008 10:56 AM
> *To:* thin@xxxxxxxxxxxxx
> *Subject:* [THIN] Re: Office 2007 compatibility pack causes word to crash
>
> Try deleting the Normal.dot file.
> Jim Kenzig
> Blog: http://www.techblink.com
>
> On Wed, Nov 19, 2008 at 10:22 AM, Matthew Shrewsbury <
> MShrewsbury@xxxxxxxxxxxxxxx> wrote:
>
> I decided to install Office 2007 compatibility pack on Office 2003 SP2
> running on Windows 2003 SP1 with Presentation Sever 4.0. After the
> compatibility pack was installed we found that word would crash anytime it
> was launched although other applications seemed fine. I uninstalled the
> compatibility pack and word keeps crashing. I installed Office 2003 SP3 and
> still word crashes. I tried doing an Office repair and still word keeps
> crashing.
>
> The event log shows Event ID 1000.
>
> Faulting application winword.exe, version 11.0.8227.0, stamp 486d648f,
> faulting module winword.exe, version 11.0.8227.0, stamp 486d648f, debug? 0,
> fault address 0x008ddf1c.
>
> Anyone had this or suggestions on how to get Word running again?
>
> *Matthew Shrewsbury*
>
> *Director of Information Technology*
>
> *Coscan Homes, LLC*
>
> 5555 Anglers Avenue, Suite 1
>
> Fort Lauderdale, FL 33312
>
> mshrewsbury@xxxxxxxxxxxxxxx
>
> <http://coscanhomes.com/>www.coscanhomes.com
>
> Phone: 954-558-0198
>
> Fax: (954)-620-1001
>
> This e-mail, and any attachments thereto, contains PRIVILEGED AND
> CONFIDENTIAL INFORMATION intended only for the use of the addressee(s) named
> herein. If you are not the intended recipient of this e-mail, you are hereby
> notified that any dissemination, distribution or copying of this e-mail, and
> any attachments thereto, is strictly prohibited. If you have received this
> e-mail in error, please immediately notify me at 954-558-0198 and
> permanently delete the original, including any attachments thereto, and any
> copy or printout thereof.
>
>
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