What's the knowledge base article number? Link doesn't seem valid..... ________________________________ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Bob Coffman Jr - Info From Data Sent: 20 December 2006 19:08 To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Office 2003 install and cloning Rick, Thanks for this information - you probably saved me a great deal of grief. I see Citrix has a tool to fix the CTX_SMAUSER and it addresses some of the things you mention. Find it at: http://support.citrix.com/kb/entry.jspa?entryID=11780 I'm testing cloning with newsid, and running ctx_sma.exe afterwards. - Bob Coffman -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Rick Mack Sent: Tuesday, November 07, 2006 6:15 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: Office 2003 install and cloning Hi Matthew, Sysprep should be ok. I've got to admit though that the easiest way to make sure things are perfect is to install PS4 after the cloning process. As an example of things that don't work out of the box, hardware cloning plus Newsid will subtly break PS4 printing unless you repair the DCOM and ICA listener permissions for the ctx_smauser. I've got a couple of scripts that do 98% of what's needed if you're using newsid but until I can port the whole thing to a VBscript it's still "work in progress". Anybody like a project? regards, Rick Ulrich Mack Volante Systems, a division of Commander