[THIN] Re: Office 2000 and no assistant installed popup
- From: "BRUTON, Malcolm, FM" <Malcolm.BRUTON@xxxxxxxx>
- To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
- Date: Thu, 16 Mar 2006 08:21:28 -0000
From my recollection you need to have 1 office assistance installed. You
then use a policy to disable access to that office assistant. Use the
static office assistant. A naff way to do it but believe this will work and
get rid of horrible message. I thought it occurred with all office apps
though.
Malcolm
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of M
Sent: 16 March 2006 01:32
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Office 2000 and no assistant installed popup
Im running 2003 SP1 TS + PS4 here with Office 2000 Sp3 + Patches and i dont
see that issue at all.
I dont have the latest ms06-0012 patches applied yet.
The only issue i found with 2003 and Office 2000 was a patch required to
make it not prompt users to register the software.
What happens if you set the GPO to disable the Office assistant ?
What entries and values have you got in
HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Common\Assistant ?
and
HKEY_CURRENT_USER\Software\Microsoft\Office\Common\Assistant
Any msi installer messages in the event logs ?
----- Original Message -----
From: Jeff Pitsch <mailto:jepitsch@xxxxxxxxx>
To: thin@xxxxxxxxxxxxx <mailto:thin@xxxxxxxxxxxxx>
Sent: Thursday, March 16, 2006 1:16 AM
Subject: [THIN] Office 2000 and no assistant installed popup
Ok, so ignore the last email I was able to get the hotfix I needed but it
didn't fix the problem it was supposed too. Here is the situation: Office
2000 SP3 with fully patched. Windows 2003 SP1 fully patched. Word and only
Word when stated by a user gets the message "There are no Office Assistant
character files present on the system. Please run Setup in maintenance mode
and install at least one character." Again, this ONLY happens with Word and
does it when a user starts Word. It comes up automatically. I've run
regmon and filemon with nothing showing up to indicate a permissions issue.
I've installed a hotfix that a MS kb article said fixes the problem (it
hasn't obviously). I'm at a loss. Office was installed using the proper
MST that's not it either. Anyone have any ideas? It's been way too long
since I've dealt with Office 2000 and I don't remember this happening ever
before. Google turns up tons of info but nothing helpful in this situation.
Jeff
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