I have had great service with Cingular. Yeah OK so I might be a little biased. :) Mark E. Schill Senior Analyst, Citrix Technical Services (404) 735-9520 Mark.Schill@xxxxxxxxxxxx -----Original Message----- From: Thin Man [mailto:thin.master@xxxxxxxxx] Sent: Friday, July 22, 2005 1:25 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: OT: Sprint PCS Scammers! On the topic of Sprint..... I recently found that I had been being double billed for the phone warranty for the past year. I also came to find out that they had been charging taxes from 2 states for over a year. Dirty rotten scoundrels...... Of course the process to get this straightened out takes a VERY long time..... and at this writing is not completely resolved. Sprint is just a lousy company to do business with..... I'm considering breaking my contract and getting another provider. I don't think Nextel is an option since they too will soon be Sprint. Perhaps we need a thin poll. Who is happy with their wireless service, what provider, and how much a month??? On 7/22/05, Kelsey, John <JCKelsey@xxxxxxxx> wrote: > > We've had a VERY similar thing happening in our area. We are in Verizon > territory but we've had problems with verizon phones roaming to Sprint > because their tower is just a *weeeeee* bit more powerful than the Verizon > towers in our area. We've had to go round-n-round with Verizon to get them > to boost their coverage to keep the phones from automatically roaming. I > feel your pain! > > J. Kelsey > > > > > -----Original Message----- > From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf > Of Jim Kenzig Kenzig.com > Sent: Friday, July 22, 2005 11:50 > To: thin@xxxxxxxxxxxxx; windows2000@xxxxxxxxxxxxx > Subject: [THIN] OT: Sprint PCS Scammers! > > > Well call me naive...I have 5 phones with Sprint PCS. I recently bought a > new one online for my daughter. She didn't use the phone anywhere else but > in my home. Which is cleary in the Sprint PCS Service area. I got my first > bill for it and it had $83 of roaming charges. Huh? Apparently Sprint sends > the phone from the factory set in "Automatic mode" instead of just Sprint > PCS mode which means according to Sprint representatives that your phone > could roam anytime EVEN IN THEIR COVERAGE area because it picks up the > "strongest" signal which could be another providers. > > This is clearly a scam. Sprint doesn't notify you of this possibility when > you buy a phone or say anything in their contracts about it. I had one of > their representatives even proceed to try to explain to me how cell phones > are AM and that the AM signal gets weaker at night and that my daughter > might of been hiding in the closet when making the calls. (any engineer > worth a pound of salt knows that AM radio stations have to turn down their > transmitters in the evening because the signal gets stronger at night...what > an idiot!) He also said that because of storms they may lose service. (there > were no storms that night...I checked the weather and my daughter wasn't in > the closet) > > Anyways the phone is a flip phone and the calls were incoming calls..you > flip open the phone and the call is answered. You have it to your ear > talking so you really don't know that you are roaming unless you look for a > little R on the display. Of course you wouldn't expect to be roaming in > your LOCAL COVERAGE area. Sprints take is that it could happen anywhere and > anytime. Bottom line is no matter how much I argued they refused to credit > me. > > I suspect this is a scam that they and maybe a lot of other service > providers are pulling on a lot of customers. They expect them to know that > their phone may roam even in their LOCAL coverage area and that they expect > their customers to know that they need to change the settings on the phone > when they walk out of their store or they will be riddled with roaming > charges until they figure out what the little R means and how to change it > to only use the service providers coverage and not allow roaming. > > If you have had this happen to you or you know someone who has had it happen > to please have them contact me as I am going to make a list. I am seriously > considering forming a class action suit because of their deception if I can > conclude that this is a widespread problem. Any lawyers on the list for > takers? > > Forward far and wide. > > Thanks, > Jim Kenzig > CEO The Kenzig Group > 216-288-6644 ******************************************************** This weeks sponsor: Softricity Attend Camp Virtualization - Softricity Virtualization Web Seminar Series - Featuring industry experts including Doug Brown, president of DABCC Consulting.Wednesday, 8/3, 12-1pm EDT: Virtualization in an Always-On, Mobile & Sometimes Disconnected World. http://www.softricity.com/news/webinar-reg.asp?eventID=alwayson ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm ThinWiki community - Excellent SBC Search Capabilities! http://www.thinwiki.com *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm