[THIN] Re: MS Project 2002 Prof on MetaFrame XP won't start

  • From: "Carl Stalhood" <cstalhood@xxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Wed, 13 Jul 2005 20:55:44 -0500

Check the Application Log for MSIInstaller events. These will generally tell 
you what is missing. Older versions of
Office had problems with missing UserData registry keys.

 

Another option is to use Regmon to see what registry keys are being modified by 
msiexec.exe. My guess is that something
is missing in the user's registry hive.

 

  _____  

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of 
ABDO Abdulghani -TSDC
Sent: Wednesday, July 13, 2005 3:03 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] MS Project 2002 Prof on MetaFrame XP won't start

 

 

I have MS Project 2002 Prof application installed on a CITRIX server MetaFrame 
XP Version 1.0 SP3, FR3, and running on
Windows 2000 server SP3.

My users connect using an ICA session to the server desktop and launch the 
application, users OS is Windows XP Prof.

 

I have noticed that only users with local administrative rights could start 
this application [MS Project 2002 Prof], all
other users fail to launch the application and they receive the error. "Only 
Administrators have permission to add,
remove, or configure server software during a terminal services remote session. 
If you want to install or configure
software on the server, contact your network administrator"

 

I have noticed that when the users try to launch the application as if it 
trying to add more features and failing, since
users do not have the right change the existing setup, so the application 
launch fail to start. I have inspected the
current setup to find out if there is any missing components or features that 
are not installed, but find that the
current installation to be full and complete.

 

Note: The application act as a thick client to allow users to connect to 
another Enterprise Project Management server. 

 

Any help is appreciated.

 

Abdul Abdo

 

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