[THIN] Re: MF 1.8 Gurus... problem displaying Gifs
- From: Nick Crisp <thinlist.org@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Fri, 3 Feb 2006 15:45:15 +1100
Thanks for the responses so far
Ok the server is Windows 2k SP3
The metaframe version is 1.8 SP2
Whilst i havent been onsite i am fairly sure the licensing is correct to
these versions ( everything else they run is performing normally)
The Gifs in the application appear perfectly when run on the console itself
I am not aware how you can configure RDP to display 16bit so i am not sure
how to test this
When i connect via RDP in my test environment via RDP the gifs appear
incorrectly in the same way as the clients does
Is anyone aware of a good resource on all the ways in which colour can be
configured for this type of environment?
Thanks again
Nick
On 2/3/06, Jim Hathaway <jhathaway@xxxxxxxxxxxxxxxxx> wrote:
>
> So the obvious questions first….
>
>
>
> Do the Gifs display properly from the console of the server in question or
> not?
>
>
>
> RDP connections to this server with connections specifically set to allow
> 16bit (you can make 16bit color connections to Win2k TS systems from the
> winxp RDP client) do they show the images correctly?
>
>
>
> If it seems to work fine in regards to the two questions I mention above,
> then I would lean twoards looking at the citrix client's in use.
>
>
>
> There are of course many places within the config of a TS server / citrix
> server where color settings can be defined. Since you state "The customer
> assures me that Citrix it is set to display at 16 bit color" I'd have to
> infer that this means you didn't get a chance to review these settings
> yourself. There's always the chance something was overlooked in the config.
>
>
>
> HTH
>
>
>
> J
>
>
> ------------------------------
>
> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
> Behalf Of *Nick Crisp
> *Sent:* Thursday, February 02, 2006 2:39 PM
> *To:* thin@xxxxxxxxxxxxx
> *Subject:* [THIN] MF 1.8 Gurus... problem displaying Gifs
>
>
>
> Hi all
> I no longer have a working version of 1.8 installed so i am unable to test
> this
> But I have a customer with 1.8 and they are trying to publish our own
> developed application
>
> The problem is that for some reason their 1.8 MF environment cannot
> display the embedded Gif files that appear on our splash screen and the
> button menu within the application
> They appear as if only 256 color rather than 16 bit
>
> and as a result they look all mashed and blue
>
> i have seen these gif files appear this way when using Win2k terminal
> services without Citrix due to 256 color restriction of Win2kTS
>
> The customer assures me that Citrix it is set to display at 16 bit color
>
> and a screen shot of the correct colors in a word document displayed by
> the same Citrix server work perfectly
>
> This leads me to believe that MF 1.8 may have a problem displaying Gif
> files in there true color
>
> Has anyone out there ever seen or heard of such a problem..
>
> **scratches head** its got me beat and ive been unable to find a solution
> via the Citrix KB
>
> Thanks
> Nick
>
>
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