[THIN] Re: MF 1.8 Gurus... problem displaying Gifs

  • From: "M" <mathras@xxxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Thu, 2 Feb 2006 23:17:14 -0000

Win2K TS RDP sessions= 256 Colours max i thought. Even with a later RDP client
  ----- Original Message ----- 
  From: Jim Hathaway 
  To: thin@xxxxxxxxxxxxx 
  Sent: Thursday, February 02, 2006 11:04 PM
  Subject: [THIN] Re: MF 1.8 Gurus... problem displaying Gifs


  So the obvious questions first..

   

  Do the Gifs display properly from the console of the server in question or 
not?

   

  RDP connections to this server with connections specifically set to allow 
16bit (you can make 16bit color connections to Win2k TS systems from the winxp 
RDP client) do they show the images correctly?

   

  If it seems to work fine in regards to the two questions I mention above, 
then I would lean twoards looking at the citrix client's in use. 

   

  There are of course many places within the config of a TS server / citrix 
server where color settings can be defined. Since you state "The customer 
assures me that Citrix it is set to display at 16 bit color" I'd have to infer 
that this means you didn't get a chance to review these settings yourself. 
There's always the chance something was overlooked in the config.

   

  HTH

   

  J 

   


------------------------------------------------------------------------------

  From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf 
Of Nick Crisp
  Sent: Thursday, February 02, 2006 2:39 PM
  To: thin@xxxxxxxxxxxxx
  Subject: [THIN] MF 1.8 Gurus... problem displaying Gifs

   

  Hi all
  I no longer have a working version of 1.8 installed so i am unable to test 
this
  But I have a customer with 1.8 and they are trying to publish our own 
developed application

  The problem is that for some reason their 1.8 MF environment cannot display 
the embedded Gif files that appear on our splash screen and the button menu 
within the application
  They appear as if only 256 color rather than 16 bit

  and as a result they look all mashed and blue

  i have seen these gif files appear this way when using Win2k terminal 
services without Citrix due to 256 color restriction of Win2kTS

  The customer assures me that Citrix it is set to display at 16 bit color

  and a screen shot of the correct colors in a word document displayed by the 
same Citrix server work perfectly

  This leads me to believe that MF 1.8 may have a problem displaying Gif files 
in there true color

  Has anyone out there ever seen or heard of such a problem..

  **scratches head** its got me beat and ive been unable to find a solution via 
the Citrix KB

  Thanks
  Nick





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