[THIN] KB: CTX103345 - Errors when using dsmaint to connect to the data store database.
- From: "Jim Kenzig http://thin.net" <jimkenz@xxxxxxxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Tue, 24 Feb 2004 09:52:32 -0500
CTX103345 - Errors when using dsmaint to connect to the data store database.
This document was published at:
http://support.citrix.com/kb/entry.jspa?externalID=CTX103345
Document ID: CTX103345, Created on: Feb 20, 2004, Updated: Feb 24, 2004
Products: Citrix MetaFrame XP 1.0 for Microsoft Windows 2003, Citrix
MetaFrame XP 1.0 for Microsoft Windows 2000, Citrix MetaFrame XP 1.0 for
Microsoft NT 4.0 Server Terminal Server Edition
Symptom
When running the dsmaint config command with a specified user name and/or
password, the following error messages may appear:
?Attempting to connect to the data store with new configuration settings.
Failed to connect to the data store.
The settings will be reverted to the previous configuration.
Unable to change configuration settings.
Please verify parameters and data source.?
? or ?
Under certain circumstances, you may be able to successfully run the dsmaint
command, but when you attempt to start the IMA Service, it may fail. The
following error messages may appear in the system?s event viewer:
Source: IMAService
Event ID: 3612
Description: ?The Citrix MetaFrame XP Server failed to connect to the Data
Store IMA_RESULT_ACCESS_DENIED. Invalid database user name or password.
Please make sure they are correct. If not, use DSMAINT CONFIG to change
them.?
Source: IMAService
Event ID: 3609
Description: ?Failed to load plugin ImaPsSs.dll with error
IMA_RESULT_ACCESS_DENIED.?
Source: IMAService
Event ID: 3609
Description: ?Failed to load plugin ImaRuntimeSS.dll with error
IMA_RESULT_ACCESS_DENIED.?
Source: IMAService
Event ID: 3601
Description: ?Failed to load initial plugins with error
IMA_RESULT_ACCESS_DENIED.?
Source: Service Control Manager
Event ID: 7024
Description: ?The IMA Service terminated with service-specific error
2147483670.?
Cause
If the user name or password you specified contains a reserved character,
the Windows command prompt will not treat the reserved character as plain
text. Reserved characters include: & | ( ) < > ^
Resolution
When entering a user name or password that contains a reserved character,
you have two options:
? Enclose the reserved character with double quotes; for example,
Dsmaint /user:m?&?f /pwd:m?^?frame
? Precede the reserved character with a carat (shift+6); for example,
Dsmaint /user:m^&f /pwd:m^^frame
Note: Because the carat itself is a reserved character, to enter it as part
of the user name or password requires that you precede it with another carat
or enclose it in double quotes.
Additional Information
For additional information about the Windows NT command shell, see the
following document on the Microsoft Web site at http://www.microsoft.com:
The Windows NT Command Shell on Technet
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