[THIN] Re: Input fields not accepting input

  • From: "Jim Kenzig ThinHelp.com" <jkenzig@xxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Tue, 15 May 2007 09:06:30 -0400

Does that app require Java like most of the ADP ones? If so check your Java
versions. Roll back to previous version if you have to.

On 5/15/07, Jason Patten <jasoncitrix@xxxxxxxxx> wrote:

We publish ADP timesaver NG 2.3 to our customers.  Recently  we have had
an issue where one set of fields in a module in the Timesaver application
will not allow our customers to input.   At first I thought it was a NUmlock
issue, but nither the Nuemric keypad OR theregular numbers allow input.  If
We shadow the user We are able to enter numbers into the fields.  and about
half the time DURING the shadow session the user can enter numbers. But as
soo as we drop teh shadow session it ceases to allow input

The customers all have Windows XP and are running the latest v10 web
client. We use CSG

I am stumped.   The servers are running PS4 and W2k3.

Any ideas

Jim Kenzig
Microsoft MVP - Terminal Services
Citrix Technology Professional
Provision Networks VIP
CEO The Kenzig Group
Blog: http://www.techblink.com

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