[THIN] Re: ICA Failure loggin
- From: "Roger Riggins" <roger.riggins@xxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Thu, 23 Sep 2004 08:25:43 -0500
Does it fail every time or occasionally?
Look at the .ica file in notepad and make sure that you have routes to
the destination addresses and are able to resolve netbios or dns names
if they're being used.
Good luck,
R
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of John Elstone
Sent: Thursday, September 23, 2004 4:30 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] ICA Failure loggin
I wonder if anyone could help with this problem:
Scenario:
Clients connect to a published ICA file in FARM A which connects to
another companies network (FARM B).
The ica file connects to a published application which is load
balanced so the users can be directed to any one of the 25 Citrix
servers on FARM B
Problem:
We are experiencing issues where the connection to FARM B fails with
the generic 'The Citrix server is not available' errors.
We dont have access to FARM B to troubleshoot from that end.
Is there any tools available to log what the ica connection is trying
to do? ie: At what point is the connection failing (eg: Obtaining load
balancing information, or making the ica connection to a server), what
server its attempting to connect to, etc.
Regards,
John.
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